TextMyGov is a powerful tool that can be used in many ways to save your municipality time and money while increasing citizen engagement. DATAMARK Inc. (a reputable and well-established business process outsourcing company) published the article “311 Programs Improve Service to Citizens, But Cost is an Issue”. The article summarizes studies showing that phone calls made to a city can …
Join us for the Online User Conference, August, 16-27, 2021We are pleased to announce that registration for the online user conference is now open, and the class schedule is available. Each day of the conference we will host two classes, one at 10:00 AM MST. and another one at 2:00 PM MSTClasses will run for 60 minutes. During the first 45 minutes, …
TextMyGov was recently featured on the We Are Iowa Local 5 News Station. The purpose was to highlight how the City of Fort Dodge utilizes this smart texting service to gain insight from their residents on its urban deer population and problems that are resulting because of them. Fort Dodge’s configuration of TextMyGov makes it easy for citizens to report …
Join Us Online For Our Annual User Conference August 16th-27th, 2021The iWorQ User Conference (iWorQ Summit) is an annual event that allows iWorQ users to come together from across the nation and learn the best practices to optimize their city or county’s processes with iWorQ Systems’ software solutions. And this year iWorQ is celebrating 20 years in business!The conference is …
The City of Tehachapi recently announced its launch of TextMyGov to its citizens in their Podcast TehachaPod. The Podcast informs citizens of the various ways they can use TextMyGov to text a number specific to Tehachapi to find out information about city events, report issues such as potholes or animal control issues, and allows them to sign up to receive …
TextMyGov is rolling out a mini webinar series to its customers.Join this TextMyGov customer-exclusive webinar series to learn tips and tricks to optimize your agency. Our expert staff will review key functions of operating TextMyGov and various implementations your agency can use to create efficient workflows and engage citizens.Easy Learning with Bite-Sized ClassesThroughout the year, TextMyGov will host a new …
iWorQ’s new mapping interface was just released. The new interface enables Public Works and Community Development Departments to save time, money, and resources by viewing and managing their local government agency’s entire infrastructure on the map.Efficient VisualizationThe new map brings all your iWorQ software applications together, allowing you to access any information stored in iWorQ at your fingertips while using …
TextMyGov makes it easy for citizens to engage with their city/ county. This smart texting solution works with regular SMS texting. No app download needed. Citizens can find answers and report issues wherever they are. There’s no need to wait on the phone or make a trip to city hall and stand in line. Smart texting provides citizens with a …
Today, modernizing processes is not just a convenient way to increase efficiency, but it is essential for municipalities and counties to continue functioning. It plays a key role for agencies to stay productive while social distancing, but in the middle of a pandemic, budgets are tight, and changing processes may seem overwhelming.The good news is that the COVID-19 CARES Act …
iWorQ Featured in the NewsResidents of Covington, Kentucky have a new-found advocate for sending requests to the city in a streamlined and efficient manner. iWorQ Systems applications allow for citizens to easily report different issues from the comfort of their home, at any time day or night, and Covington found it to be an excellent fit for their needs.These capabilities …
