Permit Management Software

So Easy, You'll Actually Use It

Our solution, built especially for small to mid-sized municipalities, is so intuitive—it is implemented within 60 days.

Trusted Nationwide For 25 Years
Laptop displaying a mockup of the iWorQ dashboard.Mobile phone displaying an iWorQ dashboard.
Trusted by 2,000+ agencies nationwide
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CASE STUDY
4+
Hours saved daily by eliminating manual paperwork

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Everything to Run Permits Smoothly

iWorQ gives your team the tools to manage permits from start to finish without the complexity of enterprise systems.

Track every permit, inspection, & review in one place

Reduce errors with standardized workflows

Schedule & track inspections with shared calendars

Attach contractors, fees, & documents directly to permits

Deliver Better Service to Your Community

Give contractors and residents self-service tools that reduce calls, emails, and counter visits.

Accept applications, uploads, & payments online 24/7

Let users request & schedule inspections anytime

Automatically give contractors status updates

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Work Smarter in the Field

Give inspectors & field staff all the information they need without calling the office.

View permit & code enforcement history by property

Complete inspections & update records on site.

Search for properties or permits on a GIS map

AI-Powered Permit Insights

Quickly find, summarize, and extract information from permit documents, plans, and applications using secure AI tools—helping staff save time and make faster decisions.
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Additional Features

Map-Based Notifications

Permit Templates

Shared Calendars

Portal Access Controls

GIS Mapping

Custom Reports

Email Templates

Cloud-Based Software Compatible Across All Devices with Internet Connectivity

Whether you are using a phone, tablet, or a computer, you can take iWorQ Systems with you anywhere.

iWorQ Systems

Permit Management Software Reviews

Average Rating: (4.2 Stars)

What Our Clients Are Saying

World-Class


NPS stars

82


Net Promoter Score

Achievements since using the application:

"We can quickly write permits, and most of the program is intuitive and easy to teach coworkers."

Favorite Feature:

"Address information already stored in the system"

What would you like to share with other cities?
"No matter what program you are using there are going to be questions. With iWorQ you know that you'll get your question answered quickly by a wonderful support team."
Linda

"I have worked with several different systems - especially with the state - that had very cumbersome programs, and iWorQ is so simple."

Kenny


Client Spotlight

Mercer County, KY Chief Building Official Transforms Permit Management

Read The Full Interview


Achievements since using the application:

"Better time management. Increased organization, and better customer service."

Favorite Feature:

"Being able to perform work via email. It saves a huge amount of time and saves the contractor time."

What would you like to share with other cities?

"Give it a try, you will not be disappointed."

Mark
Achievements since using the application:

"We have been able to go completely digital with the help of the program."

Favorite Feature:

"Permit Management helps me keep track of all the permits for each property so I know the total history."

What would you like to share with other cities?

"The program makes it so easy to keep track of properties & permits"

Michelle
Achievements since using the application:

"Organization and electronic filing of documentation and review processes."

Favorite Feature:

"The search feature"

What would you like to share with other cities?

"iWorQ has great customer service. Their support line answers right away and diligently works to solve your problems."

Colton
Achievements since using the application:

"We have been able to be more productive and organized. It has also made our process more efficient."

Favorite Feature:

"Reviews and when it comes to send electrical forms to the utility companies as well as certificate of occupancy letters."

What would you like to share with other cities?

"This is a great program that has excellent customer support services."

Jason
Achievements since using the application:

"Streamline the permitting process and better organization"

Favorite Feature:

"Advanced search"

What would you like to share with other cities?

"This will help with office organization and transparency"

Tiffany
Achievements since using the application:

"A number of inspections no longer require paper!! Over 4k"

Favorite Feature:

"Advanced Search And Reporting"

What would you like to share with other cities?

"iWorq is a valuable civic software platform that is easy to use in developing a variety of govt activities and processes. Best part, easy communication with other outside municipalities."

Valerie
Achievements since using the application:

"Our permit processing turnaround time has greatly improved. Additionally, our workflows have become more efficient."

Favorite Feature:

"Plan review and Inspection dashboard"

What would you like to share with other cities?

"IworQ is great tool to optimize the overall working efficiency for a city, given it's diverse tools and applications that provide the flexibility to communicate, collaborate, and maintain coherent administrative and plan processing."

Justice
Achievements since using the application:

"Become an exempt jurisdiction"

Favorite Feature:

"Invoice featutre"

What would you like to share with other cities?

"Its a great software tool"

Luke
Achievements since using the application:

"Successful permit processes from start to finish; creating annual umbrella permits for faster processing for smaller projects; emailing PMs updates through the application for transparency"

Favorite Feature:

"Status changes on permits and getting emails; file uploads and the email permit feature; of course the letter templates for permits are awesome."

What would you like to share with other cities?

"It's straightforward and easy to use! And for any hiccups, iWorQ support is incredibly helpful to make things happen"

Kandice

"Of the permit management applications we've reviewed, the iWorQ suite has been the best and most user friendly option"

Achievements since using the application:

"We've gone paperless with zoning permits"

Favorite Feature:

"The ability to pull up records and files without digging through a mountain of paperwork"

John J
Achievements since using the application:

"We are able to really track down our permits and keep order with ease"

Favorite Feature:

"The calendar in inspection dashboard helps me"

What would you like to share with other cities?

"It's very easy and very organized"

Sadie

"It's user friendly, easy to manage. Can learn in one day. Has tons of great applications and customizations."

Achievements since using the application:

"The City uses iWorQ permit management for all paperwork that is first received from the citizen"

Favorite Feature:

Building Permit management- property search"

Isabel

"Just get it...it blows all other programs away..."

Achievements since using the application:

"So much....incredibly easy and adaptable...we love!!!"

Favorite Feature:

"Online portal!!!"

Lorna

"I work for a county but I find the detail reports and the ability to create my own extremely valuable. Even more so, once we have years of data to use."

Achievements since using the application:

"Tracking, reporting and payments are much easier and more detailed."

Favorite Feature:

"Uploading documents is what I use the most. Then creating new permits."

Doreen
Achievements since using the application:

"Go completely online No more paper"

Favorite Feature:

"Search engine on this system works great for looking up old information on any given property and keeps that information tried to that property"

What would you like to share with other cities?

"IWorQ adapts to your needs. And they are willing to learn and push the envelope moving forward"

Jonathan
Achievements since using the application:

"Increase online submittals and reduce in person applications"

Favorite Feature:

"Permit view"

What would you like to share with other cities?

"iWorQ is simple and easy to use."

Antionette
Achievements since using the application:

"Easy access to all permits."

Favorite Feature:

"Property and search"

What would you like to share with other cities?

"Good application for a reasonable price"

Matt
Achievements since using the application:

"Streamlining all data, providing more accurate public records, able to process a higher volume of permit submissions in less time than before"

Favorite Feature:

"Inspection dashboard, online payments, online permit submission, online inspection requests"

What would you like to share with other cities?

"It changed how we do everything in such a positive way. I can't imagine effectively doing my job without this program."

Audry
Achievements since using the application:

"It has made my job so much easier. It is a user friendly program. I really like it."

Favorite Feature:

"Searching"

What would you like to share with other cities?

"They offer many different applications that help benefit the city. Their programs are user friendly and so is their staff!"

Gay Lee
Achievements since using the application:

"Easier access to information and knowledge of what other departments are working on."

Favorite Feature:

"Templates save lots of time"

What would you like to share with other cities?

"AWESOME CUSTOMER SERVICE AND LOVE ABILITY TO CUSTOMIZE THE SYSTEM!"

Jammie

    “Permit management is fast and easy to record inspections and print the field assignment sheets. We are currently working on being able to enter correction notices and inspection reports in real time from the field. Contractors will then be able to view results on their smart phones through the access portal. We are hoping to reduce costs to the jurisdiction from paper forms and phone calls to the office.”


    Rod, Building Inspector | Washington

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