2021 iWorQ Summit Class Schedule Available Now

2021 iWorQ Summit Schedule Available Now

Join us for the Online User Conference, August, 16-27, 2021

We are pleased to announce that registration for the online user conference is now open, and the class schedule is available. Each day of the conference we will host two classes, one at 10:00 AM MST. and another one at 2:00 PM MST


Classes will run for 60 minutes. During the first 45 minutes, the class topic will be presented by an iWorQ professional. The remaining 15 minutes will be reserved to answer questions and go over prizes. 


  • Week 1 will feature classes from our Community Development Software Suite.
  • Week 2 will focus on our Public Works Software Suite. 

Check out the summary of the class schedule below


Register now and pre-enroll in classes.

For a limited time, during the registration process you will have the option to pre-enroll in classes. This will reserve your spot and make it easy to sign up for everything without having to fill out multiple forms for each class. 


If you are unsure of which classes you want to attend, you will still be able to sign up for additional classes after registration, however, pre-enrolling in classes early will allow you to reserve your spot for each class. We will send out a final class enrollment confirmation two weeks before the conference to verify your attendance plans for each class. 


Customers that plan on joining the classes with a group will want to register each user separately. This will allow us to customize the conference to each user and enable each individual to be entered in for prize drawings.


What are you waiting for?!

Register for our free online user conference today!

Register Now
Learn More

Facebook
LinkedIn
Instagram
Twitter
Subscribe to email
2021 iWorQ Summit Class Schedule Available Now

Summit Class Schedule

Week 1 | Community Development

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 16th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Permit Management Basics

  • Creating a permit from different sources
  • Configuring templates
  • Adding property to a permit
  • Adding fees/payments to a permit
  • Inspections/plan reviews/ uploads/ notes
  • Letters

Tuesday

August 17th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Permits / Inspections 

  • Adding inspections on a permit
  • Inspection Dashboard
  • Requesting Inspections through the Portal Home
  • Video Inspections
  • Permit reporting

Newly Added

(Bonus class)

Tuesday, August 17th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Rental Licensing 

  • Utilize iWorQ’s customizable fields to track owner information for rental properties
  • Adding additional contacts, like management agencies
  • Adding the license and setting the expire date
  • Attaching properties and additional properties to a single entity
  • Scheduling inspections for rentals
  • Renewing the properties each year

Wednesday

August 18th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Citizen Portal Home 

  • Adding details to the Portal Home Page
  • Creating web forms
  • Requiring information to be entered on web forms
  • Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
  • Requesting Inspections, sending messages, uploading additional files
  • Examples of Customer Portal Home Pages

Newly Added

(Bonus class)

Wednesday, August 18th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

TextMyGov

  • Automated responses give you a 24/7 operator
  • Turn texts into work orders or code cases
  • Notify your citizens of emergencies and non-emergencies
  • FOIA Compliance
  • Log History

Thursday

August 19th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

License Management

  • Creating an entity
  • Attaching a property
  • Attaching a license
  • Adding fees
  • Processing payments
  • Issuing licenses
  • Sending reminder letters
  • Adding additional contacts
  • Tracking yearly inspections
  • Renewal process
  • Creating reports In License Management

Newly Added

(Bonus class)

Thursday, August 19th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Permits Advanced
This class will go through the process of when a permit is submitted how to add your workflow to the permit and go through the whole process of reviews, payments, issuance, and inspections.

  • Applying a Template to an existing Permit
  • Scheduling out Plan Reviews
  • Assessing fees and accepting payments/online payments
  • Issuing the permit, printing the letter
  • Scheduling inspections

Friday

August 20th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Code Enforcement Basics

  • Creating a case from different sources
  • Adding property to the case
  • Adding violations to case
  • Adding Activities
  • Activity Dashboard
  • Uploading images and files to a case

Week 2 | Public Works

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 23rd


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Work Management 

  • Dashboard and Preferences
  • Customizing WO & work type
  • Creating new WOs
  • Tracking Details & Costs
  • Saved Searches & Reporting

Newly Added

(Bonus class)

Monday, August 23rd

Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

What's New in Asset Management 

  • Map Navigation
  • Asset Activity Options (Work Order, Maintenance, Inspection)
  • Map Based Reporting

Tuesday

August 24th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Asset Management

  • Explain versatility of asset management
  • Customizing asset types/fields
  • Creating new assets
  • Parent to child relationship
  • Mapping assets
  • Adding WO’s and WO schedules.

Newly Added

(Bonus class)

Tuesday, August 24th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Facility Management 

  • Map Navigation
  • Asset Activity Options (Work Order, Maintenance, Inspection)
  • Map Based Reporting

Wednesday

August 25th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Fleet Management

  • Dashboard and Preferences
  • Customizing vehicle information and maintenance types
  • Adding maintenance
  • Tracking details and costs
  • Inventory
  • Vehicle replacement rating

Newly Added

(Bonus class)

Wednesday, August 25th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

TextMyGov

  • Automated responses give you a 24/7 operator
  • Turn texts into work orders
  • Notify your citizens of emergencies and non-emergencies
  • FOIA Compliance
  • Log History

Thursday

August 26th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

GIS & Rest Services

  • Explanation of rest service and required components.
  • Explanation of how updates occur (client to iWorQ and iWorQ to client).
  • Visual demonstration on iWorQ map with points, lines, and symbiology.

Newly Added

(Bonus class)

Thursday, August 26th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Sewer/Water System Management 

  • Scheduling Inspections
  • Scheduling routine maintenance
  • Reporting

Friday

August 27th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

MX7 Camera/ Street Level Imagery

  • 360 Degree .jpg w/ asset collection

Newly Added

(Bonus class)

Friday, August 27th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Stormwater Management 

  • Map Navigation
  • Asset Activity Options (Work Order, Maintenance, Inspection)
  • Map Based Reporting