Annual User Conference

August 16-27, 2021

Join Us Online August 16th-27th, 2021

The iWorQ User Conference (iWorQ Summit) is an annual event that allows iWorQ users to come together from across the nation and learn the best practices to optimize their city or county's processes with iWorQ Systems' software solutions. And this year iWorQ is celebrating 20 years in business!

The conference is traditionally held on-site near iWorQ's headquarters in Logan, Utah, but due to the pandemic during 2020, iWorQ held the User Conference online for the first time. We hope to bring back our on-site conference in the future, but with the pandemic's continuation, the Summit will be held online again this year with a live webinar series.

Register Now!

iWorQ Summit logo

User Conference Webinar Series

Join our live webinar series August 16-27, 2021. (Monday-Friday of each week).
The Online User Conference is exclusive to iWorQ customers and free to attend.

Each day of the event, we will be hosting 60-minute online classes. During the first 45 minutes of each class, the topic and training will be presented by an iWorQ team member. The remaining 15 minutes will be reserved for Q&A sessions and will also provide an opportunity to choose prize winners.

The Summit training is split into 2 weeks;

  • Week 1 will feature classes from the Community Development Software Suite.
  • Week 2 will feature classes from the Public Works Software Suite.


The digital user conference is FREE!

The iWorQ User Conference is exclusive to iWorQ users.

Live interactive experience

Our webinars are equipped with interactive features that users can engage with. We will have live video and screen share experiences, Q&A sessions, downloadable documents, and a live chatroom where users can chat with other agencies from across the nation.

Digital Convenience

Attendees will be able to sit back and tune in wherever they are and view the conference on any device. It's easy. The webinar works on desktop computers, tablets, and mobile devices. No downloads needed.

Contact us

For questions call us at 888.655.1259. 

class Schedule

Each day of the conference (August, 16-27, 2021), we will host two classes: one at 10:00 AM MST. and another at 2:00 PM MST.

Classes will run for 60 minutes. During the first 45 minutes, the class topic will be presented by an iWorQ professional. The remaining 15 minutes will be reserved to answer questions and announce prizes. 

Register Now!

Classes shown in Mountain Standard Time.

Week 1 | Community Development

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


August 16th

Live Webinar at
10:00 AM and 2:00 PM MST.

Permit Management Basics

  • Creating a Permit from different sources
  • Templates 
  • Adding property to a permit
  • Adding fees/payments to a Permit
  • Inspections/Plan Reviews/ Uploads/ Notes
  • Letters


August 17th

Live Webinar at
10:00 AM and 2:00 PM MST.

Permits / Inspections 

  • Adding inspections on a Permit
  • Inspection Dashboard
  • Requesting Inspections through Portal Home
  • Video Inspections
  • Permit Reporting


August 18th

Live Webinar at
10:00 AM and 2:00 PM MST.

Citizen Portal Home 

  • Adding details to the Portal Home Page (show examples of what clients have put on their Portal Home page)
  • Creating Web Forms (what Account Manager needs from clients to create Portal Home)
  • Requiring information to be entered on web forms
  • Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
  • Requesting Inspections, Sending Messages, Uploading additional files
  • Examples of Portal Homes


August 19th

Live Webinar at
10:00 AM and 2:00 PM MST.

License Management

  • Creating An Entity
  • Attaching Property
  • Attaching A License
  • Adding Fees
  • Processing Payments
  • Issuing Licenses
  • Sending Reminder Letters
  • Adding Additional Contacts
  • Tracking Yearly Inspections
  • Renewal Process
  • Creating Reports In License Management


August 20th

Live Webinar at
10:00 AM and 2:00 PM MST.

Code Enforcement Basics

  • Creating a case from different sources
  • Adding property to the case
  • Adding violations to case
  • Adding Activities
  • Activity Dashboard
  • Uploading images and files to a case

Week 2 | Public Works

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


August 23rd

Live Webinar at
10:00 AM and 2:00 PM MST.

Work Management 

  • Dashboard and Preferences
  • Customizing WO & Work type
  • Creating New WOs
  • Tracking Details & Costs
  • Saved Searches & Reporting


August 24th

Live Webinar at
10:00 AM and 2:00 PM MST.

Asset Management

  • Explain versatility of asset management
  • Customizing asset types/fields
  • Creating new assets
  • Parent to Child relationship
  • Mapping assets
  • Adding WO’s and WO schedules


August 25th

Live Webinar at
10:00 AM and 2:00 PM MST.

Fleet Management

  • Dashboard and Preferences
  • Customizing vehicle information and maintenance types
  • Adding maintenance
  • Tracking details and costs
  • Inventory
  • Vehicle Replacement Rating


August 26th

Live Webinar at
10:00 AM and 2:00 PM MST.

GIS & Rest Services

  • Explanation of rest service and required components.
  • Explanation of how updates occur (client to iWorQ and iWorQ to client).
  • Visual demonstration on iWorQ map with points, lines, and symbology.


August 27th

Live Webinar at
10:00 AM and 2:00 PM MST.

MX7 Camera/ Street Level Imagery

  • 360 Degree .jpg w/ asset collection

Reserve your seat,  Register Today!

iWorQ Summit

Get more information

Check out The latest 2021 Summit Blog Posts

2021 iWorQ Summit Announced
iWorQ Summit Announced

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Woman enjoying  2018 conference
employees at booth
iWorQ employees at 2018 summit
people at table
clients getting assistance at iworq
CEO of iWorQ
hiking trail

iWorQ Summit logo

Join us 

August 25-26, 2020

Riverwoods Conference Center, Logan, Utah

iWorQ Summit is an excellent opportunity for iWorQ users, employees, and friends to come together for software training, informational classes, and network with government personnel across the nation.

It also provides an excellent setting for iWorQ users to meet face to face with iWorQ’s account managers, technical support, product development, and sales representatives to discuss their agency’s technology needs and find new solutions together.

- Personal one-on-one training
- Informational classes
- Networking with agencies all over the nation
- Meet the iWorQ staff
- Find new solutions specific to your agency


Register by June 30th 2020 to take advantage of the early bird attendee pricing of $100, a $50 savings off regular pricing.

After June 30th cancellations will not be accepted,
and registration prices will jump to $150.

This includes:
Lunch + Dinner on Tuesday and Wednesday
Beginner and advanced training classes
Personalized one-on-one training
Excursions – such as a trip to Bear Lake

One on One training

One-on-one trainings are perfect opportunities to meet with your own iWorQ staff member and receive personalized training on any of the iWorQ applications. Get your questions answered, problems resolved, or improve your management processes.

Contact us

For questions or registration and payment,
call us at 888.655.1259. 


Classes are presented by our iWorQ staff on a variety of topics. Every hour there are 4 classes you can choose from including introductions to each application, presentations of new features, and pavement surveys. There are also classes that show how other cities and counties use iWorQ so you can get new ideas about how to improve your own processes.

Agenda Example

iWorQ Summit schedule example

Travel Accommodations


Salt Lake City International Airport is the closest airport. It is a 1.5-hour drive from Logan. The Salt Lake Express is a shuttle that will take you from the airport to any hotel in Logan. If you do not see your hotel listed, select Door-to-Door.


The Spring Hill Suites at the Marriott have reserved rooms for the iWorQ Summit at a group rate of $124 for a limited time.
Make your reservations early to save your spot 435.750.5180.

Hotel offer ends Saturday, August 15, 2020

Book Hotel

Get more information

Check out The latest 2020 Summit Blog Post