class Schedule
Week 1 | August 22-26,2022
Week 2 | October 10-14, 2022
Public Works Software Suite Classes.
Each day of the conference, we will host two classes,
one at 10:00 AM MST. (9:00 AM PST. / 12:00 PM EST),
and another one at 2:00 PM MST. (1:00 PM PST. / 4:00 PM EST.)
Classes will run for 1 hour. During the first 45 minutes, the class topic will be presented by an iWorQ professional. The remaining 15 minutes will be reserved to answer questions and announce prizes.
iWorQ customer Exclusive | FREE to attend.
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Classes shown in Mountain Standard Time.
Week 1 | August 22-26, 2022
Featuring Community Development Classes
Mon
August 22
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
Permit Management Basics
- Creating a Permit from different sources
- Templates
- Adding a property to a Permit.
- Adding fees/payments to a Permit.
- Inspections/Plan Reviews/ Uploads/ Notes.
- Letters.
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MST.
Length: 45 mins
Community Development Software Enhancements Plus, An Inside Look At The New Water Conservation Software
- What's New in ComDev: Permit Enhancements, Code Enhancements, Entity/Licensing Enhancements
- Water Conservation Features: Analyzing Data, Informing Citizens, Exposing Information
Tues
August 23
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
Permits / Inspections
- Adding inspections on a Permit
- Inspection Dashboard
- Requesting Inspections through Portal Home
- Video Inspections
- Permit Reporting
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MST.
Length: 45 mins
Planning & Zoning
- Templates
- Workflows
- Public notifications
- Plan reviews
Wed
August 24
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
Citizen Portal Home
- Adding details to the Portal Home Page (show examples of what clients have put on their Portal Home page)
- Creating Web Forms (what Account Manager needs from clients to create Portal Home)
- Requiring information to be entered on web forms
- Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
- Requesting Inspections, Sending Messages, Uploading additional files
- Examples of Portal Homes
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MST.
Length: 45 mins
TextMyGov Citizen Engagement
- Automated responses give you a 24/7 operator
- Turn texts into work orders or code cases
- Notify your citizens of emergencies and non-emergencies
- FOIA Compliance
- Log History
Thurs
August 25
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
License Management
- Creating An Entity
- Attaching Property
- Attaching A License
- Adding Fees
- Processing Payments
- Issuing Licenses
- Sending Reminder Letters
- Adding Additional Contacts
- Tracking Yearly Inspections
- Renewal Process
- Creating Reports In License Management
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MST.
Length: 45 mins
Workflow Advanced Permitting
- Setting up a Workflow for a specific project type
- Processing a permit using Workflow
- Assessing fees and accepting online payments
- Issuing and closing the permit
Fri
August 26
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
Code Enforcement Basics
- Creating a case from different sources
- Adding property to the case
- Adding violations to case
- Adding Activities
- Activity Dashboard
- Uploading images and files to a case
Week 2 | October, 10-14, 2022
Featuring Public Works Classes
Mon
October 10
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
Work Management
- Dashboard and Preferences
- Customizing WO & Work type
- Creating New WOs
- Tracking Details & Costs
- Saved Searches & Reporting
Tues
October 11
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
Asset Management
- Explain versatility of asset management
- Customizing asset types/fields
- Creating new assets
- Parent to Child relationship
- Mapping assets
- Adding WO’s and WO schedules
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MST.
Length: 45 mins
Mobile Work Order Forms
Wed
October 12
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
Fleet Management
- Dashboard and Preferences
- Customizing vehicle information and maintenance types
- Adding maintenance
- Tracking details and costs
- Inventory
- Vehicle Replacement Rating
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MST.
Length: 45 mins
TextMyGov
- Automated responses give you a 24/7 operator
- Turn texts into work orders
- Notify your citizens of emergencies and non-emergencies
- FOIA Compliance
- Log History
Thurs
October 13
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
Work Management Advanced
- More information coming soon.
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MST.
Length: 45 mins
Backflow Cross Connection
- Mass letter creation for testing notices
- Online portal for testers to submit results
- An email detailing test results
Fri
October 14
Live Webinar at
10 AM and 2 PM MST.
Length: 1 hour
GIS & Rest Services & MX7 Street Level Imagery
- Explanation of rest service and required components.
- Explanation of how updates occur (client to iWorQ and iWorQ to client).
- Visual demonstration on iWorQ map with points, lines, and symbology.
- 360 Degree .jpg w/ asset collection
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MST.
Length: 45 mins
Public Works Software Enhancements.
Plus, An Inside Look At The New Water Conservation Software
- What's New in Public Works
- Water Conservation Features: Analyzing Data, Informing Citizens, Exposing Information
