User Conference Webinar Series
Join our live webinar series August 21-25, 2023 for Community Development classes and on October 16-20, 2023 for Public Works classes (Monday-Friday of each week).
The Online User Conference is exclusive to iWorQ customers and free to attend.
Each day of the event, we will be hosting 60-minute online classes. During the first 45 minutes of each class, the topic and training will be presented by an iWorQ team member. The remaining 15 minutes will be reserved for Q&A sessions and will also provide an opportunity to choose prize winners.
The Summit training is split into 2 weeks;
- Week 1 (August 21-25, 2023) will feature classes from the Community Development Software Suite.
- Week 2 (October, 16-20) will feature classes from the Public Works Software Suite.
Pricing
The digital user conference is FREE!
The iWorQ User Conference is exclusive to iWorQ users.
Live interactive experience
Our webinars are equipped with interactive features that users can engage with. We will have live video and screen share experiences, Q&A sessions, downloadable documents, and a live chatroom where users can chat with other agencies from across the nation.
Digital Convenience
Attendees will be able to sit back and tune in wherever they are and view the conference on any device. It's easy. The webinar works on desktop computers, tablets, and mobile devices. No downloads needed.
Contact us
Never miss an update, Subscribe to the iWorQ Summit email list.
For questions call us at 888.655.1259.
Week 1 | August 21-25,2023
Week 2 | October 16-20, 2023
Public Works Software Suite Classes.
Each day of the conference, we will host two classes,
one at 10:00 AM MDT. (9:00 AM PDT. / 12:00 PM EDT),
and another one at 2:00 PM MDT. (1:00 PM PDT. / 4:00 PM EDT.)
Classes will run for 1 hour. During the first 45 minutes, the class topic will be presented by an iWorQ professional. The remaining 15 minutes will be reserved to answer questions and announce prizes.
Select days will offer a bonus 45 minute class.
Reserve your spot!
iWorQ customer Exclusive | FREE to attend.
Reserve your seat, Register Today!
Class Schedule
Classes shown in Mountain Daylight Time.
9 AM MDT.(Mountain)
8 AM PDT. (Pacific) |
8 AM MST. (Arizona) |
10 AM CDT. (Central) |
11 AM EDT. (Eastern) |
7 AM AKDT. (Alaska) |
3 AM HST. (Hawaii)
10 AM MDT (Mountain)
9 AM PDT. (Pacific) |
9 AM MST. (Arizona) |
11 AM CDT. (Central) |
12 PM EDT. (Eastern) |
8 AM AKDT. (Alaska) |
4 AM HST. (Hawaii)
12 PM PDT. (Pacific) |
12 PM MST. (Arizona) |
2 PM CDT. (Central) |
3 PM EDT. (Eastern) |
11 AM AKDT. (Alaska) |
9 AM HST. (Hawaii)
2 PM MDT. (Mountain)
1 PM PDT. (Pacific) |
1 PM MST. (Arizona) |
3 PM CDT. (Central) |
4 PM EDT. (Eastern) |
12 PM AKDT. (Alaska) |
10 AM HST. (Hawaii)
Week 2 | October,16-20, 2023
Featuring Public Works Classes
Mon
October 16
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Work Management
- Dashboard and Preferences
- Customizing WO & Work type
- Creating New WOs
- Tracking Details & Costs
- Saved Searches & Reporting
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Public Works New Enhancements & Features. Plus Mobile Work Order Forms
- Explore new product enhancements and learn how to use them to make your day to day tasks easier.
Tues
October 17
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Asset Management
- Explain versatility of asset management
- Customizing asset types/fields
- Creating new assets
- Parent to Child relationship
- Mapping assets
- Adding WO’s and WO schedules
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Pavement Management
- SHRP DISTRESS ASSESSMENT and integration
- Configurable Fields and Treatments (Text, Numeric, Lock up, Date)
- Pavement Mapping and ESRI GIS partnership
- Ad-Hoc Reporting
Wed
October 18
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Fleet Management
- Dashboard and Preferences
- Customizing vehicle information and maintenance types
- Adding maintenance
- Tracking details and costs
- Inventory
- Vehicle Replacement Rating
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
TextMyGov Smart Texting for Public Works
- -Use smart texting technology to simplify citizen communication and streamline public workst processes with the iWorQ integration
Thurs
October 19
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Facility Management
-
Buildings, Parks, Treatment Plants, Areas, etc.
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Fleet Advanced / Trip Inspections
- Description coming soon
Fri
October 20
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Cross Connection & Backflow Prevention
- Tracking locations, assemblies, contacts
- Sending out testing notices
- Online Portal for testers to submit results
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
GIS Rest Services & Street Level Imagery
- Explanation of rest service and required components.
- Explanation of how updates occur (client to iWorQ and iWorQ to client).
- Visual demonstration on iWorQ map with points, lines, and symbology.
- 360 Degree .jpg w/ asset collection
Reserve your spot!
iWorQ customer Exclusive | FREE to attend.
Never Miss an update
Community Development Week has ended,
but you can still register for Public Works Week.
Week 1 | August 21-25, 2023 (ENDED)
Featuring Community Development Classes
Mon
August 21
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Permit Management Basics
- Creating a Permit from different sources
- Templates
- Adding a property to a Permit.
- Adding fees/payments to a Permit.
- Inspections/Plan Reviews/ Uploads/ Notes.
- Letters.
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Community Development New Enhancements/Features
- Explore new product enhancements and learn how to use them to make your day to day tasks easier.
Tues
August 22
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Code Enforcement Basics
- Creating a case from different sources
- Adding property to the case
- Adding violations to case
- Adding Activities
- Activity Dashboard
- Uploading images and files to a case
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Workflow & Notifications
- Workflow (Permitting, code, licensing)
- Notifications (Permit)
- Scheduling Reports
Wed
August 23
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Permits / Inspections
- Adding inspections on a Permit
- Inspection Dashboard
- Requesting Inspections through Portal Home
- Video Inspections
- Permit Reporting
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
- Advanced Entity Lifecycle
- Portal Applications
- Portal Renewals
- Auto Renewals
- “Review” Renewal
- Letters vs Reports & Invoices vs Web Forms
Thurs
August 24
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
License Management
- Creating An Entity
- Attaching Property
- Attaching A License
- Adding Fees
- Processing Payments
- Issuing Licenses
- Sending Reminder Letters
- Adding Additional Contacts
- Tracking Yearly Inspections
- Renewal Process
- Creating Reports In License Management
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
TextMyGov for Community Development
- Use smart texting technology to simplify citizen communication and streamline community development processes with the iWorQ integration
Fri
August 25
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Citizen Portal Home
- Adding details to the Portal Home Page (show examples of what clients have put on their Portal Home page)
- Creating Web Forms (what Account Manager needs from clients to create Portal Home)
- Requiring information to be entered on web forms
- Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
- Requesting Inspections, Sending Messages, Uploading additional files
- Examples of Portal Homes
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Guest Speaker
- iWorQ interview with: Debbie Irvin, Code Enforcement Officer at the City of Greendale, MO
- Learn how iWorQ's Software has transformed her Agency
