Annual User Conference

August 16-27, 2021



This year's User Conference has ended. Check back at a future date for 2022 conference details.



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User Conference Webinar Series

Join our live webinar series August 16-27, 2021. (Monday-Friday of each week).
The Online User Conference is exclusive to iWorQ customers and free to attend.

Each day of the event, we will be hosting 60-minute online classes. During the first 45 minutes of each class, the topic and training will be presented by an iWorQ team member. The remaining 15 minutes will be reserved for Q&A sessions and will also provide an opportunity to choose prize winners.

The Summit training is split into 2 weeks;

  • Week 1 will feature classes from the Community Development Software Suite.
  • Week 2 will feature classes from the Public Works Software Suite.

Pricing

The digital user conference is FREE!

The iWorQ User Conference is exclusive to iWorQ users.




Live interactive experience

Our webinars are equipped with interactive features that users can engage with. We will have live video and screen share experiences, Q&A sessions, downloadable documents, and a live chatroom where users can chat with other agencies from across the nation.



Digital Convenience

Attendees will be able to sit back and tune in wherever they are and view the conference on any device. It's easy. The webinar works on desktop computers, tablets, and mobile devices. No downloads needed.


Contact us

For questions call us at 888.655.1259. 



class Schedule

Each day of the conference (August, 16-27, 2021), we will host two classes: one at 10:00 AM MST. and another at 2:00 PM MST.

Classes will run for 60 minutes. During the first 45 minutes, the class topic will be presented by an iWorQ professional. The remaining 15 minutes will be reserved to answer questions and announce prizes. 

Register Now!

Classes shown in Mountain Standard Time.



Reserve your seat,  Register Today!



iWorQ Summit

Get more information

Week 1 | Community Development

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 16th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Permit Management Basics

  • Creating a permit from different sources
  • Configuring templates
  • Adding property to a permit
  • Adding fees/payments to a permit
  • Inspections/plan reviews/ uploads/ notes
  • Letters

Tuesday

August 17th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Permits / Inspections 

  • Adding inspections on a permit
  • Inspection Dashboard
  • Requesting Inspections through the Portal Home
  • Video Inspections
  • Permit reporting

Newly Added

(Bonus class)

Tuesday, August 17th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Rental Licensing 

  • Utilize iWorQ’s customizable fields to track owner information for rental properties
  • Adding additional contacts, like management agencies
  • Adding the license and setting the expire date
  • Attaching properties and additional properties to a single entity
  • Scheduling inspections for rentals
  • Renewing the properties each year

Wednesday

August 18th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Citizen Portal Home 

  • Adding details to the Portal Home Page
  • Creating web forms
  • Requiring information to be entered on web forms
  • Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
  • Requesting Inspections, sending messages, uploading additional files
  • Examples of Customer Portal Home Pages

Newly Added

(Bonus class)

Wednesday, August 18th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

TextMyGov

  • Automated responses give you a 24/7 operator
  • Turn texts into work orders or code cases
  • Notify your citizens of emergencies and non-emergencies
  • FOIA Compliance
  • Log History

Thursday

August 19th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

License Management

  • Creating an entity
  • Attaching a property
  • Attaching a license
  • Adding fees
  • Processing payments
  • Issuing licenses
  • Sending reminder letters
  • Adding additional contacts
  • Tracking yearly inspections
  • Renewal process
  • Creating reports In License Management

Newly Added

(Bonus class)

Thursday, August 19th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Permits Advanced
This class will go through the process of when a permit is submitted how to add your workflow to the permit and go through the whole process of reviews, payments, issuance, and inspections.

  • Applying a Template to an existing Permit
  • Scheduling out Plan Reviews
  • Assessing fees and accepting payments/online payments
  • Issuing the permit, printing the letter
  • Scheduling inspections

Friday

August 20th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Code Enforcement Basics

  • Creating a case from different sources
  • Adding property to the case
  • Adding violations to case
  • Adding Activities
  • Activity Dashboard
  • Uploading images and files to a case

Week 2 | Public Works

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 23rd


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Work Management 

  • Dashboard and Preferences
  • Customizing WO & work type
  • Creating new WOs
  • Tracking Details & Costs
  • Saved Searches & Reporting

Newly Added

(Bonus class)

Monday, August 23rd

Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

What's New in Asset Management 

  • Map Navigation
  • Asset Activity Options (Work Order, Maintenance, Inspection)
  • Map Based Reporting

Tuesday

August 24th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Asset Management

  • Explain versatility of asset management
  • Customizing asset types/fields
  • Creating new assets
  • Parent to child relationship
  • Mapping assets
  • Adding WO’s and WO schedules.

Newly Added

(Bonus class)

Tuesday, August 24th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Facility Management 

  • Map Navigation
  • Asset Activity Options (Work Order, Maintenance, Inspection)
  • Map Based Reporting

Wednesday

August 25th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Fleet Management

  • Dashboard and Preferences
  • Customizing vehicle information and maintenance types
  • Adding maintenance
  • Tracking details and costs
  • Inventory
  • Vehicle replacement rating

Newly Added

(Bonus class)

Wednesday, August 25th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

TextMyGov

  • Automated responses give you a 24/7 operator
  • Turn texts into work orders
  • Notify your citizens of emergencies and non-emergencies
  • FOIA Compliance
  • Log History

Thursday

August 26th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

GIS & Rest Services

  • Explanation of rest service and required components.
  • Explanation of how updates occur (client to iWorQ and iWorQ to client).
  • Visual demonstration on iWorQ map with points, lines, and symbiology.

Newly Added

(Bonus class)

Thursday, August 26th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Sewer/Water System Management 

  • Scheduling Inspections
  • Scheduling routine maintenance
  • Reporting

Friday

August 27th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

MX7 Camera/ Street Level Imagery

  • 360 Degree .jpg w/ asset collection

Newly Added

(Bonus class)

Friday, August 27th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Stormwater Management 

  • Map Navigation
  • Asset Activity Options (Work Order, Maintenance, Inspection)
  • Map Based Reporting

Check out The latest 2021 Summit Blog Posts

2021 iWorQ Summit Announced
iWorQ Summit Announced

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iWorQ Summit logo

Join us 

August 25-26, 2020

Riverwoods Conference Center, Logan, Utah


iWorQ Summit is an excellent opportunity for iWorQ users, employees, and friends to come together for software training, informational classes, and network with government personnel across the nation.

It also provides an excellent setting for iWorQ users to meet face to face with iWorQ’s account managers, technical support, product development, and sales representatives to discuss their agency’s technology needs and find new solutions together.

- Personal one-on-one training
- Informational classes
- Networking with agencies all over the nation
- Meet the iWorQ staff
- Find new solutions specific to your agency

Pricing


Register by June 30th 2020 to take advantage of the early bird attendee pricing of $100, a $50 savings off regular pricing.


After June 30th cancellations will not be accepted,
and registration prices will jump to $150.


This includes:
Lunch + Dinner on Tuesday and Wednesday
Beginner and advanced training classes
Personalized one-on-one training
Excursions – such as a trip to Bear Lake




One on One training


One-on-one trainings are perfect opportunities to meet with your own iWorQ staff member and receive personalized training on any of the iWorQ applications. Get your questions answered, problems resolved, or improve your management processes.




Contact us

For questions or registration and payment,
call us at 888.655.1259. 


Schedule


Classes are presented by our iWorQ staff on a variety of topics. Every hour there are 4 classes you can choose from including introductions to each application, presentations of new features, and pavement surveys. There are also classes that show how other cities and counties use iWorQ so you can get new ideas about how to improve your own processes.


Agenda Example

iWorQ Summit schedule example

Travel Accommodations


Airport

Salt Lake City International Airport is the closest airport. It is a 1.5-hour drive from Logan. The Salt Lake Express is a shuttle that will take you from the airport to any hotel in Logan. If you do not see your hotel listed, select Door-to-Door.


Hotel

The Spring Hill Suites at the Marriott have reserved rooms for the iWorQ Summit at a group rate of $124 for a limited time.
Make your reservations early to save your spot 435.750.5180.


Hotel offer ends Saturday, August 15, 2020


Book Hotel



Get more information

Check out The latest 2020 Summit Blog Post