Annual User Conference
August 16-27, 2021
This year's User Conference has ended. Check back at a future date for 2022 conference details.
User Conference Webinar Series
Join our live webinar series August 16-27, 2021. (Monday-Friday of each week).
The Online User Conference is exclusive to iWorQ customers and free to attend.
Each day of the event, we will be hosting 60-minute online classes. During the first 45 minutes of each class, the topic and training will be presented by an iWorQ team member. The remaining 15 minutes will be reserved for Q&A sessions and will also provide an opportunity to choose prize winners.
The Summit training is split into 2 weeks;
- Week 1 will feature classes from the Community Development Software Suite.
- Week 2 will feature classes from the Public Works Software Suite.
Pricing
The digital user conference is FREE!
The iWorQ User Conference is exclusive to iWorQ users.
Live interactive experience
Our webinars are equipped with interactive features that users can engage with. We will have live video and screen share experiences, Q&A sessions, downloadable documents, and a live chatroom where users can chat with other agencies from across the nation.
Digital Convenience
Attendees will be able to sit back and tune in wherever they are and view the conference on any device. It's easy. The webinar works on desktop computers, tablets, and mobile devices. No downloads needed.
Contact us
Never miss an update, Subscribe to the iWorQ Summit email list.
For questions call us at 888.655.1259.
class Schedule
Each day of the conference (August, 16-27, 2021), we will host two classes: one at 10:00 AM MST. and another at 2:00 PM MST.
Classes will run for 60 minutes. During the first 45 minutes, the class topic will be presented by an iWorQ professional. The remaining 15 minutes will be reserved to answer questions and announce prizes.
Classes shown in Mountain Standard Time.
Reserve your seat, Register Today!
Get more information
Week 1 | Community Development
Live webinar classes every day at 10:00 AM & 2:00 PM MST.
Monday
August 16th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Permit Management Basics
- Creating a permit from different sources
- Configuring templates
- Adding property to a permit
- Adding fees/payments to a permit
- Inspections/plan reviews/ uploads/ notes
- Letters
Tuesday
August 17th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Permits / Inspections
- Adding inspections on a permit
- Inspection Dashboard
- Requesting Inspections through the Portal Home
- Video Inspections
- Permit reporting
Newly Added
(Bonus class)
Tuesday, August 17th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Rental Licensing
- Utilize iWorQ’s customizable fields to track owner information for rental properties
- Adding additional contacts, like management agencies
- Adding the license and setting the expire date
- Attaching properties and additional properties to a single entity
- Scheduling inspections for rentals
- Renewing the properties each year
Wednesday
August 18th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Citizen Portal Home
- Adding details to the Portal Home Page
- Creating web forms
- Requiring information to be entered on web forms
- Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
- Requesting Inspections, sending messages, uploading additional files
- Examples of Customer Portal Home Pages
Newly Added
(Bonus class)
Wednesday, August 18th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
TextMyGov
- Automated responses give you a 24/7 operator
- Turn texts into work orders or code cases
- Notify your citizens of emergencies and non-emergencies
- FOIA Compliance
- Log History
Thursday
August 19th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
License Management
- Creating an entity
- Attaching a property
- Attaching a license
- Adding fees
- Processing payments
- Issuing licenses
- Sending reminder letters
- Adding additional contacts
- Tracking yearly inspections
- Renewal process
- Creating reports In License Management
Newly Added
(Bonus class)
Thursday, August 19th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Permits Advanced
This class will go through the process of when a permit is submitted how to add your workflow to the permit and go through the whole process of reviews, payments, issuance, and inspections.
- Applying a Template to an existing Permit
- Scheduling out Plan Reviews
- Assessing fees and accepting payments/online payments
- Issuing the permit, printing the letter
- Scheduling inspections
Friday
August 20th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Code Enforcement Basics
- Creating a case from different sources
- Adding property to the case
- Adding violations to case
- Adding Activities
- Activity Dashboard
- Uploading images and files to a case
Week 2 | Public Works
Live webinar classes every day at 10:00 AM & 2:00 PM MST.
Monday
August 23rd
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Work Management
- Dashboard and Preferences
- Customizing WO & work type
- Creating new WOs
- Tracking Details & Costs
- Saved Searches & Reporting
Newly Added
(Bonus class)
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
What's New in Asset Management
- Map Navigation
- Asset Activity Options (Work Order, Maintenance, Inspection)
- Map Based Reporting
Tuesday
August 24th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Asset Management
- Explain versatility of asset management
- Customizing asset types/fields
- Creating new assets
- Parent to child relationship
- Mapping assets
- Adding WO’s and WO schedules.
Newly Added
(Bonus class)
Tuesday, August 24th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Facility Management
- Map Navigation
- Asset Activity Options (Work Order, Maintenance, Inspection)
- Map Based Reporting
Wednesday
August 25th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Fleet Management
- Dashboard and Preferences
- Customizing vehicle information and maintenance types
- Adding maintenance
- Tracking details and costs
- Inventory
- Vehicle replacement rating
Newly Added
(Bonus class)
Wednesday, August 25th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
TextMyGov
- Automated responses give you a 24/7 operator
- Turn texts into work orders
- Notify your citizens of emergencies and non-emergencies
- FOIA Compliance
- Log History
Thursday
August 26th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
GIS & Rest Services
- Explanation of rest service and required components.
- Explanation of how updates occur (client to iWorQ and iWorQ to client).
- Visual demonstration on iWorQ map with points, lines, and symbiology.
Newly Added
(Bonus class)
Thursday, August 26th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Sewer/Water System Management
- Scheduling Inspections
- Scheduling routine maintenance
- Reporting
Friday
August 27th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
MX7 Camera/ Street Level Imagery
- 360 Degree .jpg w/ asset collection
Newly Added
(Bonus class)
Friday, August 27th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Stormwater Management
- Map Navigation
- Asset Activity Options (Work Order, Maintenance, Inspection)
- Map Based Reporting
Check out The latest 2021 Summit Blog Posts
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View What happened at last years 2019 Summit
Join us
August 25-26, 2020
Riverwoods Conference Center, Logan, Utah
iWorQ Summit is an excellent opportunity for iWorQ users, employees, and friends to come together for software training, informational classes, and network with government personnel across the nation.
It also provides an excellent setting for iWorQ users to meet face to face with iWorQ’s account managers, technical support, product development, and sales representatives to discuss their agency’s technology needs and find new solutions together.
- Personal one-on-one training
- Informational classes
- Networking with agencies all over the nation
- Meet the iWorQ staff
- Find new solutions specific to your agency
Pricing
After June 30th cancellations will not be accepted,
and registration prices will jump to $150.
This includes:
Lunch + Dinner on Tuesday and Wednesday
Beginner and advanced training classes
Personalized one-on-one training
Excursions – such as a trip to Bear Lake
One on One training
One-on-one trainings are perfect opportunities to meet with your own iWorQ staff member and receive personalized training on any of the iWorQ applications. Get your questions answered, problems resolved, or improve your management processes.
Contact us
For questions or registration and payment,
call us at 888.655.1259.
Schedule
Classes are presented by our iWorQ staff on a variety of topics. Every hour there are 4 classes you can choose from including introductions to each application, presentations of new features, and pavement surveys. There are also classes that show how other cities and counties use iWorQ so you can get new ideas about how to improve your own processes.
Agenda Example
Travel Accommodations
Airport
Salt Lake City International Airport is the closest airport. It is a 1.5-hour drive from Logan. The Salt Lake Express is a shuttle that will take you from the airport to any hotel in Logan. If you do not see your hotel listed, select Door-to-Door.
Hotel
The Spring Hill Suites at the Marriott have reserved rooms for the iWorQ Summit at a group rate of $124 for a limited time.
Make your reservations early to save your spot 435.750.5180.
Hotel offer ends Saturday, August 15, 2020
