Annual User Conference

August | 17-28 | 2020


The 2020 User Conference has ended, check back later time for information on next years Conference



online user conference Webinar Series

iWorQ Summit is an excellent opportunity for iWorQ users, employees, and friends to come together for software training, informational classes, and network with government personnel across the nation.

This year's conference was initially planned to be held onsite near our headquarters in Logan, Utah, but given recent events we are going digital and bringing the conference to you at no cost!

We will be hosting 45-60 minute online class webinars each day of the event (Monday-Friday). Week 1 will focus on our Community Development Software Suite. Week 2 will focus on Public Works Suite. Attend the classes you want!


iWorQ Summit logo

Pricing

The digital user conference is FREE!
(Previously registered users for our on-site conference will be fully reimbursed) 

The iWorQ User Conference is exclusive to iWorQ users.


enroll in classes Below

Now that the Summit has begun, you can enroll in individual classes. View the schedule below and begin selecting your classes. 




Live interactive experience

Our webinars are equipped with interactive features that users can engage with. We will have live video and screen share experiences, Q&A sessions, downloadable documents, and a live chatroom where users can chat with other agencies from across the nation.



Digital Convenience

Attendees will be able to sit back and tune in wherever they are and view the conference on any device. It's easy. The webinar works on desktop computers, tablets, and mobile devices. No downloads needed.


Contact us

For questions call us at 888.655.1259. 



class Schedule

Each day of the conference (August, 17-28, 2020), we will host two classes: one at 10:00 AM MST. and another at 2:00 PM MST.

Classes will run for 60 minutes. During the first 45 minutes, the class topic will be presented by an iWorQ professional. The remaining 15 minutes will be reserved to answer questions and announce prizes. 


Week 1 | Community Development

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 17th


Live Webinar at
10:00 AM and 2:00 PM MST.

Permit Management Basics

  • Creating a Permit from different sources
  • Templates 
  • Adding property to a permit
  • Adding fees/payments to a Permit
  • Inspections/Plan Reviews/ Uploads/ Notes
  • Letters

Tuesday

August 18th


Live Webinar at
10:00 AM and 2:00 PM MST.

Permits-Portal Home 

  • Setting up Portal Home: Portal Home page layout, Online applications, Online Permit Search
  • Example of submitting an online Permit, attaching upload, requesting inspection, and chatting with agency

Wednesday

August 18th


Live Webinar at
10:00 AM and 2:00 PM MST.

Permits / Inspections 

  • Adding inspections on a Permit
  • Inspection Dashboard
  • Requesting Inspections through Portal Home
  • Video Inspections
  • Permit Reporting

Newly Added


(Bonus 45-minute class)


Wednesday, August 18th


Live Webinar at
9:00 AM and 1:00 PM MST.

License Management 

  • Creating an Entity
  • Attaching Property
  • Attaching A license
  • Adding fees
  • Processing Payments
  • issuing licenses
  • sending reminder letters
  • Adding additional Contacts
  • Tracking yearly inspections
  • Renewal Process
  • Creating Reports in License Management

Thursday

August 20th


Live Webinar at
10:00 AM and 2:00 PM MST.

Code Enforcement Basics

  • Creating a case from different sources
  • Adding property to the case
  • Adding violations to case
  • Adding Activities
  • Activity Dashboard
  • Uploading images and files to a case

Friday

August 21st


Live Webinar at
10:00 AM and 2:00 PM MST.

Code Enforcement / Portal Home

  • Setting up Portal Home
  • Example of submitting a case online and searching for the case status
  • Reports

Week 2 | Public Works

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 24th


Live Webinar at
10:00 AM and 2:00 PM MST.

Work Management / Citizen Engagement 

  • Dashboard and Preferences
  • Customizing WO & Work type
  • Creating New WOs
  • Tracking Details & Costs
  • Saved Searches & Reporting
  • Citizen Engagement thru TextMyGov

Tuesday

August 25th


Live Webinar at
10:00 AM and 2:00 PM MST.

Asset Management

  • Explain versatility of asset management
  • Customizing asset types/fields
  • Creating new assets
  • Parent to Child relationship
  • Mapping assets
  • Adding WO’s and WO schedules

Wednesday

August 26th


Live Webinar at
10:00 AM and 2:00 PM MST.

Fleet Management

  • Dashboard and Preferences
  • Customizing vehicle information and maintenance types
  • Adding maintenance
  • Tracking details and costs
  • Inventory
  • Vehicle Replacement Rating

Newly Added


(Bonus 45-minute class)


Wednesday, August 26th


Live Webinar at
9:00 AM and 1:00 PM MST.

TextMyGov

Use smart texting to instantly answer citizen's questions and allow citizens to easily report issues 24/7.

  • Introduction to TextMyGov
  • Dashboard and Recent/unrecognized texts
  • One response words
  • Flows and reporting for citizens/ online widget for website
  • Notification groups

Thursday

August 27th


Live Webinar at
10:00 AM and 2:00 PM MST.

GIS & Rest Services

  • Explanation of rest service and required components.
  • Explanation of how updates occur (client to iWorQ and iWorQ to client).
  • Visual demonstration on iWorQ map with points, lines, and symbology.

Friday

August 28th


Live Webinar at
10:00 AM and 2:00 PM MST.

MX7 Camera/ Street Level Imagery

  • 360 Degree .jpg w/ asset collection


Reserve your seat,  Register Today!



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iWorQ Summit logo

Join us 

August 25-26, 2020

Riverwoods Conference Center, Logan, Utah


iWorQ Summit is an excellent opportunity for iWorQ users, employees, and friends to come together for software training, informational classes, and network with government personnel across the nation.

It also provides an excellent setting for iWorQ users to meet face to face with iWorQ’s account managers, technical support, product development, and sales representatives to discuss their agency’s technology needs and find new solutions together.

- Personal one-on-one training
- Informational classes
- Networking with agencies all over the nation
- Meet the iWorQ staff
- Find new solutions specific to your agency

Pricing


Register by June 30th 2020 to take advantage of the early bird attendee pricing of $100, a $50 savings off regular pricing.


After June 30th cancellations will not be accepted,
and registration prices will jump to $150.


This includes:
Lunch + Dinner on Tuesday and Wednesday
Beginner and advanced training classes
Personalized one-on-one training
Excursions – such as a trip to Bear Lake




One on One training


One-on-one trainings are perfect opportunities to meet with your own iWorQ staff member and receive personalized training on any of the iWorQ applications. Get your questions answered, problems resolved, or improve your management processes.




Contact us

For questions or registration and payment,
call us at 888.655.1259. 


Schedule


Classes are presented by our iWorQ staff on a variety of topics. Every hour there are 4 classes you can choose from including introductions to each application, presentations of new features, and pavement surveys. There are also classes that show how other cities and counties use iWorQ so you can get new ideas about how to improve your own processes.


Agenda Example

iWorQ Summit schedule example

Travel Accommodations


Airport

Salt Lake City International Airport is the closest airport. It is a 1.5-hour drive from Logan. The Salt Lake Express is a shuttle that will take you from the airport to any hotel in Logan. If you do not see your hotel listed, select Door-to-Door.


Hotel

The Spring Hill Suites at the Marriott have reserved rooms for the iWorQ Summit at a group rate of $124 for a limited time.
Make your reservations early to save your spot 435.750.5180.


Hotel offer ends Saturday, August 15, 2020


Book Hotel



Get more information

Check out The latest 2020 Summit Blog Post