Accessibility, autonomy, and ease now describe the norms and expectations of customers. Today’s citizens and contractors expect the same instant, self-service convenience from their government as they do from Amazon or Starbucks. This is the new Citizen Experience (CX). Adapting to meet these expectations has never been more important for agencies.
See how a one-man building department in Butler Township saved time on filing and doubled time in the field with iWorQ.
iWorQ’s new video inspections application enables cities and counties to schedule and monitor inspections remotely. Video inspections are a great way to help cities, counties, and contractors comply with recommended social distancing standards. Video Inspections are convenient and secure. Video data is secured through Google Meet encryption and works on any mobile device. This process saves time driving back and …
Streamline permits and code enforcement iWorQ News / BLOG POSTED: April 21, 2020Is your Community Development Department online?Can you manage your permits and inspections from anywhere?You need iWorQ’s portal home for Community Development.Enable Citizen Remote Access Contractors can submit permits online, request inspections, and check the status of their permit. Citizens can view permits, and submit permits, and track the status. The …
iWorQ is thrilled to have Amherst, Virginia as a client. They have been utilizing iWorQ’s software applications for about 2 years and have recently added Portal Home to their software package. Other applications they have been using include Code Enforcement, Permit Management, and Planning & Zoning.The Citizen Portal is an interactive solution that allows citizens and contractors to apply for …
The Cottonwood Heights Journal posted an article revealing how Holladay, Utah is using iWorQ Systems software to connect the city to its residents, making it easier for citizens to send requests to city representatives. The article details how the City added the iWorQ Citizen Engagement Application to their existing iWorQ software subscription for permit management and code enforcement tracking. iWorQ’s …
