iWorQ Blog - Public Works and Community Development News

Marketing Strategies to Inform Citizens of TextMyGov | Customer Exclusive Webinar

TextMyGov Customer Exclusive Webinar Series Continues Join the TextMyGov customer-exclusive webinar series to learn tips and tricks to optimize your agency. Our expert staff will review key functions of operating TextMyGov and various implementations your agency can use to create efficient workflows and engage citizens.Featured WebinarThis upcoming webinar will be held on July 28th, 2021 with a showing at 9:30 AM …

Cost-Effective Alternative to 311 programs

TextMyGov is a powerful tool that can be used in many ways to save your municipality time and money while increasing citizen engagement. DATAMARK Inc. (a reputable and well-established business process outsourcing company) published the article “311 Programs Improve Service to Citizens, But Cost is an Issue”. The article summarizes studies showing that phone calls made to a city can …

2021 iWorQ Summit Class Schedule Available Now

2021 iWorQ Summit Schedule Available Now

Join us for the Online User Conference, August, 16-27, 2021 We are pleased to announce that registration for the online user conference is now open, and the class schedule is available. Each day of the conference we will host two classes, one at 10:00 AM MST. and another one at 2:00 PM MSTClasses will run for 60 minutes. During the first 45 …

City of Fort Dodge Records Deer Sightings with TextMyGov

TextMyGov was recently featured on the We Are Iowa Local 5 News Station. The purpose was to highlight how the City of Fort Dodge utilizes this smart texting service to gain insight from their residents on its urban deer population and problems that are resulting because of them. Fort Dodge’s configuration of TextMyGov makes it easy for citizens to report …

2021 iWorQ User Conference Announced

Join Us Online For Our Annual User Conference August 16th-27th, 2021The iWorQ User Conference (iWorQ Summit) is an annual event that allows iWorQ users to come together from across the nation and learn the best practices to optimize their city or county’s processes with iWorQ Systems’ software solutions. And this year iWorQ is celebrating 20 years in business!The conference is …

TextMyGov featured in City of Tehachapi Podcast

The City of Tehachapi recently announced its launch of TextMyGov to its citizens in their Podcast TehachaPod. The Podcast informs citizens of the various ways they can use TextMyGov to text a number specific to Tehachapi to find out information about city events, report issues such as potholes or animal control issues, and allows them to sign up to receive …

TextMyGov Webinar Series Announced

TextMyGov is rolling out a mini webinar series to its customers.Join this TextMyGov customer-exclusive webinar series to learn tips and tricks to optimize your agency. Our expert staff will review key functions of operating TextMyGov and various implementations your agency can use to create efficient workflows and engage citizens.Easy Learning with Bite-Sized ClassesThroughout the year, TextMyGov will host a new …

New Map Interface Released

iWorQ’s new mapping interface was just released. The new interface enables Public Works and Community Development Departments to save time, money, and resources by viewing and managing their local government agency’s entire infrastructure on the map.Efficient Visualization The new map brings all your iWorQ software applications together, allowing you to access any information stored in iWorQ at your fingertips while …

Unleash the Power of Your Citizens

TextMyGov makes it easy for citizens to engage with their city/ county. This smart texting solution works with regular SMS texting. No app download needed. Citizens can find answers and report issues wherever they are. There’s no need to wait on the phone or make a trip to city hall and stand in line. Smart texting provides citizens with a …

Streamline Your Municipality On A Budget | CARES ACT + iWorQ

Today, modernizing processes is not just a convenient way to increase efficiency, but it is essential for municipalities and counties to continue functioning. It plays a key role for agencies to stay productive while social distancing, but in the middle of a pandemic, budgets are tight, and changing processes may seem overwhelming.The good news is that the COVID-19 CARES Act …