Portal Home
One centralized location for citizens and contractors to interact with your agency
Helping Community Development Departments Run More Efficiently
Boost citizen & contractor engagement
The Online Portal provides contractors and citizens with tools to submit forms, manage applications, review a permit status, request inspections, upload documents and images, and make payments in a convenient location.
Eliminate paper & clutter
Forget transferring information from different sources. The Online Portal is an eco-friendly solution that keeps everything in one place, Making it simple to find what you are looking for while keeping track of everything else. Being web-based, it is easily accessed via mobile phone, tablet, or computer.
Secure Your Info with AWS GovCloud
Amazon Web Services is the premier host for government entities. Operated by U.S. citizens on U.S. soil, it protects and secures all information, ensures that cloud solutions meet high compliance standards, and hosts regulated workloads.
2-Way communication
Built-in messaging system connected to each user's initial request on their account. Allow citizens to digitally connect on their own time, and to see all of their updates in one place.
Upload images
Documents, images, and plans can be submitted and resubmitted until the process has gone through all the proper steps and the request is marked complete.
Payment Options
Citizens can easily make payments inside a form as it is being submitted or after the permit has been accepted by the city and approved.
Email Notifications
Automated emails notify the city or county when data has been submitted, information has been uploaded, or inspections have been requested.
Review
Cities and counties can review and approve everything that is submitted.
Customize
Agencies can easily configure the portal to search on specific fields, display specific data, and customize the automated notification process. A simple link is added to your website for access.
Control
Agencies can turn off features such as viewing uploaded images, inspection details, contractor information, and set required fields to ensure important data is always received.
Citizen Portal Reviews
Average Rating: 5 Stars
what our clients are saying
Karissa
Rating: 5 Stars (Awesome!)
"We are basically paperless!!! Our citizens can apply and receive permits without stepping foot into our office! I can produce just about any kind of report that is requested quickly and with more accuracy than ever before. We can accept credit cards and easily track payments through iWorQ."
We want to hear about your challenges. We have solutions.
Our team can show you the ins and outs of each application during an online, live webinar!
Fill out the contact form and we’ll be in touch soon!