Portal Home
Transform the experience for citizens and contractors by offering 24/7 online access to permit and license applications. Enjoy the convenience of secure payments and real-time updates, making the process smoother and more efficient than ever before.
Results You'll Love
Lower Operating Costs
Still Drowning in Paperwork?
- Long lines of people waiting in your office.
- Citizens driving to City Hall for simple permits
- Endless phone tag and status-update requests
- Staff drowning in filing cabinets and Excel sheets
- Missed deadlines, lost documents, and public frustration
Helping Community Development Departments Run More Efficiently
Eliminate Lines & Clutter
Boost citizen & contractor engagement
The Online Portal provides contractors and citizens with tools to submit forms, manage applications, review a permit status, request inspections, upload documents and images, and make payments in a convenient location.
Secure Your Info with AWS GovCloud
Amazon Web Services is the premier host for government entities. Operated by U.S. citizens on U.S. soil, it protects and secures all information, ensures that cloud solutions meet high compliance standards, and hosts regulated workloads.
How it Works
Citizens & Contractors Apply Online
Agencies Review & Approve
Secure Online Payments
Track & Get Notified
Powerful Features, at a Glance
2-Way communication
Built-in messaging system connected to each user's initial request on their account. Allow citizens to digitally connect on their own time, and to see all of their updates in one place.
Upload images
Documents, images, and plans can be submitted and resubmitted until the process has gone through all the proper steps and the request is marked complete.
Payment Options
Citizens can easily make payments inside a form as it is being submitted or after the permit has been accepted by the city and approved.
Multiple Permit Payment
Contractors attached to several permits as the primary contractor can pay for them all at once using a unique contractor code.
Email Notifications
Automated emails notify the city or county when data has been submitted, information has been uploaded, or inspections have been requested.
Review
Cities and counties can review and approve everything that is submitted.
Customize
Agencies can easily configure the portal to search on specific fields, display specific data, and customize the automated notification process. A simple link is added to your website for access.
Control
Agencies can turn off features such as viewing uploaded images, inspection details, contractor information, and set required fields to ensure important data is always received.
Next Steps
Citizen Portal Reviews
Average Rating: 5 Stars
what our clients are saying
Karissa
Rating: 5 Stars (Awesome!)
We want to hear about your challenges. We have solutions.
Our team can show you the ins and outs of each application during an online, live webinar!
Fill out the contact form and we’ll be in touch soon!