Webinar Start Guide
Attending the webinar is easy and can be done through your internet browser on any device.
(Google Chrome or Firefox is recommended).
Preparation
Before attending the webinar, please perform a quick system check to ensure an optimal experience.
Webinar Controls
Connect Audio:
Turn up your computer speakers or dial in for audio.
Dial-In information can be found by selecting the telephone icon on the top right of the webinar's screen.

Use the Chat:
The chatroom is for attendees to interact with each other and our staff.
Get assistance
If you experience any technical issues, our experts are here to help.

Ask Questions
Add questions to the Q&A list. We will be answering your questions at the end of the presentation.
Upvote Questions
You can upvote other attendee's questions to show further interest in learning the answer to their question.

Download Handouts
On the handouts tab you can view and download documents from the webinar.

View Full Screen


Minimize or Expand the Chat


Open Webinar in Google Chrome
If you experience any issues, make sure you are viewing the webinar from a Google Chrome Browser, and make sure it's up to date.
You can check that by selecting the ellipses in the top right corner of the browser, hovering over "Help", and selecting "About Google Chrome."
From there it will indicate if it's up to date or not. If It's not up to date, you will see a button to update it and relaunch your open windows.
As a perk to enrolling, you will get early access to watch the unedited recordings on Friday, September 18th for any class you enrolled in.
You will be able to access recordings using the same personalized link(s) you received to join the live webinar.
September, 14-17, 2026
Monday
September 14th, 20269 AM MDT
Discover the latest Community Development enhancements, get a sneak peek at Locate Me Safe, and learn how it improves field crew safety with real-time fleet location data inside iWorQ. You'll also get a glimpse of iWorQ AI tools (XworQ).
10 AM MDT
Permit Essentials
Fundamentals of permit management, from creating permits and processing inspections to managing fees, reports, letters, and applicant communications.
1 PM MDT
Customize Your System
(Preferences, Configuration, Account Setup for Community Development Software)
2 PM MDT
Business Licensing
Create entities, issue licenses, manage renewals, generate certificates, and process submissions through the citizen portal.
Tuesday
September 15th, 20269 AM MDT
Enterprise Features
Discover powerful enterprise tools including workflows, notifications, routing, reports, and automated text alerts for staff and contractors.
10 AM MDT
Code Enforcement
1 PM MDT
Standalone Map & Property Tab
Explore property data using map layers, OpenStreetMap search, restriction tools, and the Property Tab to quickly access location information.
2 PM MDT
Permit Inspections & Routing
Navigating the inspection dashboard, setting your defaults (Calender and dashboard), completing an inspection, automatic email notification options, processing an online request, inspection routing map
Wednesday
September 16th, 20269 AM MDT
Animal Licensing
Manage animal records, issue licenses, process renewals, generate notices, accept online submissions, and track compliance.
10 AM MDT
Fire Inspections
Create a location, creating inspection types, Linking inspections to devices and locations, provider and portal access, generating letters and invoices
1 PM MDT
Permits Advanced + XWorQ Smart Permit File Assistant
Explore advanced permitting workflows and see how the XworQ Smart Permit File Assistant can help staff quickly locate, summarize, and extract information from permit documents.
2 PM MDT
New Planning & Zoning Interface
Thursday
September 17th, 20269 AM MDT
TextMyGov & Smart XEO
TextMyGov boosts citizen engagement with smart texting and learn how Smart XEO improves resident interactions with a secure AI search bar that delivers answers directly from your website. Instead of returning a list of webpages, Smart XEO helps residents quickly find answers, forms, departments, and next steps.
10 AM MDT
Rental Licensing
Create a location, Adding licenses to a location, Portal Access for Contacts, Generating letters, managing and sending renewals.
1 PM MDT
Guest Speaker: Client Insights with Hanover Borough , PA
Learn how Chris Miller and Lisa Graham-Herrick from Hanover Borough used iWorQ to improve public safety, efficiency, and accountability.
2 PM MDT
Advanced Licensing
Citzen Portal, How to process a License Application, How to Process an online Renewal
AI Special Feature
Tuesday
September 22, 202610 AM MDT
XworQ AI in Action!
In this 30-minute special, learn about iWorQ's AI tools and how they help local governments work faster, smarter, and better.

How to watch previously recorded webinars:
- Login to iworq.net,
- Click on your name (top right side of the screen)
- Select “tutorials” (from the drop-down menu)
- Select “Webinars”

Need to un-enroll in a class?
Un-Enroll
click on your access link for the class.
On the class webinar screen,
select “ Manage Registration” up at the top.
From there, you will see some options to add the class to your calendar.
Scroll down to the bottom of the page and select “Cancel Registration.”.






