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Webinar Access & Guide information

The 2022 Summit has ended. Check back later for information on next years user conference.




Webinar Start Guide

Attending the webinar is easy and can be done through your internet browser on any device.

(Google Chrome or Firefox is recommended).


Preparation

Run System Check

Before attending the webinar, please perform a quick system check to ensure an optimal experience.


Webinar Controls



Connect Audio:

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Turn up your computer speakers or dial in for audio.

Dial-In information can be found by selecting the telephone icon on the top right of the webinar's screen. 


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Use The Chat:

The chatroom is for attendees to Interact with each other and our staff.




Get assistance

If you experience any technical issues. Our experts are here to help.




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Ask Questions

Add questions to the Q&A list. We will be answering your questions at the end of the presentation.




Upvote Questions

You can upvote other attendee's questions to show further interest in learning the answer to their question.

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Download Handouts

On the handouts tab you can view and download documents from the webinar.

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You can select the "Enter Full Screen" icon to enlarge the window.

View Full Screen

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Minimize Or Expand The Chat

On the handouts tab you can view and download documents from the webinar.
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Open Webinar in Google Chrome 

If you experience any issues, make sure you are viewing the webinar from a Google Chrome Browser, and make sure it's up to date.


You can check that by: selecting the ellipses in the top right corner of the browser, hover over "Help", and select "About Google Chrome"

From there it will indicate if it's up to date or not. If It's not up to date, you will see a button to update it and relaunch your open windows.

Access Classes

Review The class Schedule and Select the class time you wish to attend.

Classes Shown are in Mountain Standard Time.

9:00 AM MST.
(8AM PST. | 11AM EST.)

10:00 AM MST.
(9AM PST. | 12PM EST.)

1:00 PM MST.
(12PM PST. | 3PM EST.)

2:00 PM MST.
(1PM PST. | 4PM EST.)

Week 1 | August 22-26, 2022 

Featuring Community Development Classes


Mon | Aug 22

August 22


Live Webinar 
Length: 1 hour

Permit Management Basics

  • Creating a Permit from different sources
  • Templates 
  • Adding a property to a Permit.
  • Adding fees/payments to a Permit.
  • Inspections/Plan Reviews/ Uploads/ Notes.
  • Letters.

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

**Newly Added

Monday Bonus Class


Live Webinar 
Length: 45 Minutes

Community Development Software Enhancements Plus, An Inside Look At The New Water Conservation Software

  • What's New in ComDev: Permit Enhancements, Code Enhancements, Entity/Licensing Enhancements
  • Water Conservation Features: Analyzing Data, Informing Citizens, Exposing Information

Select a class time to join.

9:00 AM MST.
1:00 PM MST.

Tues | Aug 23

August 23


Live Webinar 
Length: 1 hour

Permits / Inspections 

  • Adding inspections on a Permit
  • Inspection Dashboard
  • Requesting Inspections through Portal Home
  • Video Inspections
  • Permit Reporting

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

**Newly Added

Tuesday Bonus Class


Live Webinar 
Length: 45 Minutes

Planning & Zoning

  • Templates
  • Workflows
  • Public notifications
  • Plan reviews

Select a class time to join.

9:00 AM MST.
1:00 PM MST.

Wed | Aug 24

August 24


Live Webinar 
Length: 1 hour

Citizen Portal Home 

  • Adding details to the Portal Home Page (show examples of what clients have put on their Portal Home page)
  • Creating Web Forms (what Account Manager needs from clients to create Portal Home)
  • Requiring information to be entered on web forms
  • Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
  • Requesting Inspections, Sending Messages, Uploading additional files
  • Examples of Portal Homes

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

**Newly Added

Wednesday Bonus Class


Live Webinar 
Length: 45 Minutes

TextMyGov Citizen Engagement

  • Automated responses give you a 24/7 operator
  • Turn texts into work orders or code cases
  • Notify your citizens of emergencies and non-emergencies
  • FOIA Compliance
  • Log History

Select a class time to join.

9:00 AM MST.
1:00 PM MST.

Thurs | Aug 25

August 25


Live Webinar 
Length: 1 hour

License Management

  • Creating An Entity
  • Attaching Property
  • Attaching A License
  • Adding Fees
  • Processing Payments
  • Issuing Licenses
  • Sending Reminder Letters
  • Adding Additional Contacts
  • Tracking Yearly Inspections
  • Renewal Process
  • Creating Reports In License Management

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

**Newly Added

Thursday Bonus Class


Live Webinar 
Length: 45 Minutes

Workflow Advanced Permitting

  • Setting up a Workflow for a specific project type
  • Processing a permit using Workflow
  • Assessing fees and accepting online payments
  • Issuing and closing the permit

Select a class time to join.

9:00 AM MST.
1:00 PM MST.

Fri | Aug 26

August 26


Live Webinar 
Length: 1 hour

Code Enforcement Basics

  • Creating a case from different sources
  • Adding property to the case
  • Adding violations to case
  • Adding Activities
  • Activity Dashboard
  • Uploading images and files to a case

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

Week 2 | October, 10-14, 2022

Featuring Public Works Classes


Mon

October 10


Live Webinar
Length: 1 hour

Work Management Basics

  • Dashboard and Preferences
  • Customizing WO & Work type
  • Creating New WOs
  • Tracking Details & Costs
  • Saved Searches & Reporting

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

Tues

October 11


Live Webinar
Length: 1 hour

  • Explain versatility of asset management
  • Customizing asset types/fields
  • Creating new assets
  • Parent to Child relationship
  • Mapping assets
  • Adding WO’s and WO schedules

Asset Management

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

**Tuesday Bonus Class


Live Webinar
Length: 45 mins

Mobile Work Order Forms

  • Creating Webforms
  • Attaching  equipment, material, and inventory 
  • Customizing Default Settings
  • Tailoring Webforms to projects
  • Using apps within web forms to find URLs
  • Automatic Notification Emails

Select a class time to join.

9:00 AM MST.
1:00 PM MST.

Wed

October 12


Live Webinar
Length: 1 hour

Fleet Management

  • Dashboard and Preferences
  • Customizing vehicle information and maintenance types
  • Adding maintenance
  • Tracking details and costs
  • Inventory
  • Vehicle Replacement Rating

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

**Wednesday Bonus Class


Live Webinar
Length: 45 mins

TextMyGov

  • Automated responses give you a 24/7 operator
  • Turn texts into work orders
  • Notify your citizens of emergencies and non-emergencies
  • FOIA Compliance
  • Log History

Select a class time to join.

9:00 AM MST.
1:00 PM MST.

Thurs

October 13


Live Webinar
Length: 1 hour

Work Management Advanced

  • Create a work order template
  • Setting up a work order schedule
  • Linking a work order to an asset
  • Inventory
  • Creating a work order from the map

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

**Thursday Bonus Class


Live Webinar
Length: 45 mins

Backflow Cross Connection

  • Mass letter creation for testing notices
  • Online portal for testers to submit results
  • An email detailing test results

Select a class time to join.

9:00 AM MST.
1:00 PM MST.

Fri

October 14


Live Webinar
Length: 1 hour

GIS & Rest Services & Street Level Imagery

  • Explanation of rest service and required components.
  • Explanation of how updates occur (client to iWorQ and iWorQ to client).
  • Visual demonstration on iWorQ map with points, lines, and symbology.
  • 360 Degree .jpg w/ asset collection

Select a class time to join.

10:00 AM MST.
2:00 PM MST.

**Friday Bonus Class


Live Webinar
Length: 45 mins

Water Conservation Software & Software Enhancements.

  • What's New in Public Works
  • Water Conservation Features: Analyzing Data, Informing Citizens, Exposing Information

Select a class time to join.

9:00 AM MST.
1:00 PM MST.
2021 Summit Prizes

Win a lenovo tablet or
$100 Gift Card!

Learn More