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Webinar Access & Guide information



Webinar Start Guide

Attending the webinar is easy and can be done through your internet browser on any device.

(Google Chrome or Firefox is recommended).


Preparation

Run System Check

Before attending the webinar, please perform a quick system check to ensure an optimal experience.


Webinar Controls



Connect Audio:

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Turn up your computer speakers or dial in for audio.

Dial-In information can be found by selecting the telephone icon on the top right of the webinar's screen. 


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Use The Chat:

The chatroom is for attendees to Interact with each other and our staff.




Get assistance

If you experience any technical issues. Our experts are here to help.




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Ask Questions

Add questions to the Q&A list. We will be answering your questions at the end of the presentation.




Upvote Questions

You can upvote other attendee's questions to show further interest in learning the answer to their question.

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Download Handouts

On the handouts tab you can view and download documents from the webinar.

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View Full Screen

You can select the "Enter Full Screen" icon to enlarge the window.
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Minimize Or Expand The Chat

On the handouts tab you can view and download documents from the webinar.
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Update Google Chrome steps.

Open Webinar in Google Chrome 

If you experience any issues, make sure you are viewing the webinar from a Google Chrome Browser, and make sure it's up to date.


You can check that by: selecting the ellipses in the top right corner of the browser, hover over "Help", and select "About Google Chrome"

From there it will indicate if it's up to date or not. If It's not up to date, you will see a button to update it and relaunch your open windows.

The Online User Conference has ended.

The Webinar Recordings will be posted on iworq.net in 5-6 weeks.


Webinar Recordings

Watch previously recorded webinars.

  • Login to iworq.net,
  • Click on your name (top right side of the screen)
  • Select “tutorials” (from the drop-down menu).
  • Select “Webinars”.


Class Schedule

Review The class Schedule and Select the class time you wish to attend.


Add classes to your schedule 

Classes Shown are in Mountain Standard Time.

9:00 AM MST.
(8AM PST. | 11AM EST.)

10:00 AM MST.
(9AM PST. | 12PM EST.)

1:00 PM MST.
(12PM PST. | 3PM EST.)

2:00 PM MST.
(1PM PST. | 4PM EST.)

Week 1 | August 21-25, 2023

Featuring Community Development Classes


Mon

August 21


Live Webinar
Length: 1 hour

Permit Management Basics

  • Creating a Permit from different sources
  • Templates 
  • Adding a property to a Permit.
  • Adding fees/payments to a Permit.
  • Inspections/Plan Reviews/ Uploads/ Notes.
  • Letters.
Select a class time to join
10:00 AM MDT.
2:00 PM MDT.

Bonus Class


Live Webinar 
Length: 45 mins

Community Development New Enhancements/Features  

  • Explore new product enhancements and learn how to use them to make your day to day tasks easier.
Select a class time to join
9:00 AM MDT.
1:00 PM MDT.

Tues

August 22


Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour

Code Enforcement Basics

  • Creating a case from different sources
  • Adding property to the case
  • Adding violations to case
  • Adding Activities
  • Activity Dashboard
  • Uploading images and files to a case
10:00 AM MDT.
2:00 PM MDT.

**Newly Added

Bonus Class


Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins

Workflow & Notifications

  • Workflow (Permitting, code, licensing) 
  • Notifications (Permit)
  • Scheduling Reports
9:00 AM MDT.
1:00 PM MDT.

Wed

August 23


Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour

Permits / Inspections 

  • Adding inspections on a Permit
  • Inspection Dashboard
  • Requesting Inspections through Portal Home
  • Video Inspections
  • Permit Reporting
10:00 AM MDT.
2:00 PM MDT.

**Newly Added

Bonus Class


Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins

Licensing Advanced

  • Advanced Entity Lifecycle
  • Portal Applications
  • Portal Renewals
  • Auto Renewals
  • “Review” Renewal
  • Letters vs Reports & Invoices vs Web Forms
9:00 AM MDT.
1:00 PM MDT.

Thurs

August 24


Live Webinar 
Length: 1 hour

License Management Basics

10:00 AM MDT.
2:00 PM MDT.

**Newly Added

Bonus Class


Live Webinar 
Length: 45 mins

TextMyGov for Community Development

  • Use smart texting technology to simplify citizen communication and streamline community development processes with the iWorQ integration
9:00 AM MDT.
1:00 PM MDT.

Fri

August 25


Live Webinar 
Length: 1 hour

Citizen Portal Home 

10:00 AM MDT.
2:00 PM MDT.

**Newly Added

Bonus Class


Live Webinar 
Length: 45 mins

Guest Speaker

  • iWorQ interview with: Debbie Irvin, Code Enforcement Officer at the City of Greendale, MO
  • Learn how iWorQ's Software has transformed her Agency
9:00 AM MDT.
1:00 PM MDT.

Week 2 | October,16-20, 2023

Featuring Public Works Classes 


Mon

October 16


Length: 1 hour

Work Management 

  • Dashboard and Preferences
  • Customizing WO & Work type
  • Creating New WOs
  • Tracking Details & Costs
  • Saved Searches & Reporting

Select a class time to join

10:00 AM MDT.
2:00 PM MDT.

**Newly Added


Length: 45 mins

Public Works New Enhancements & Features. Plus Mobile Work Order Forms

  • Explore new product enhancements and learn how to use them to make your day to day tasks easier.

Select a class time to join
9:00 AM MDT.
1:00 PM MDT.

Tues

October 17


Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour

Asset Management

  • Explain versatility of asset management
  • Customizing asset types/fields
  • Creating new assets
  • Parent to Child relationship
  • Mapping assets
  • Adding WO’s and WO schedules

 

Select a class time to join

10:00 AM MDT.
2:00 PM MDT.

**Newly Added

Bonus Class


Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins

Pavement Management

  • SHRP DISTRESS ASSESSMENT and integration
  • Configurable Fields and Treatments (Text, Numeric, Lock up, Date)
  • Pavement Mapping and ESRI GIS partnership
  • Ad-Hoc Reporting

 

Select a class time to join
9:00 AM MDT.
1:00 PM MDT.

Wed

October 18


Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour

Fleet Management

  • Dashboard and Preferences
  • Customizing vehicle information and maintenance types
  • Adding maintenance
  • Tracking details and costs
  • Inventory
  • Vehicle Replacement Rating

 

Select a class time to join

10:00 AM MDT.
2:00 PM MDT.

**Newly Added

Bonus Class


Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins

TextMyGov Smart Texting for Public Works

  • -Use smart texting technology to simplify citizen communication and streamline public workst processes with the iWorQ integration

 

Select a class time to join
9:00 AM MDT.
1:00 PM MDT.

Thurs

October 19


Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour

Facility Management

  • Buildings, Parks, Treatment Plants, Areas, etc.

Select a class time to join

10:00 AM MDT.
2:00 PM MDT.

**Newly Added

Bonus Class


Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins

Fleet Advanced / Trip Inspections

  • Fleet Replacement Rating
  • Reports/Fuel
  • Fleet Trip Inspections

 

Select a class time to join
9:00 AM MDT.
1:00 PM MDT.

Fri

October 20


Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour

Cross Connection & Backflow Prevention

  • Tracking locations, assemblies, contacts
  • Sending out testing notices
  • Online Portal for testers to submit results

 

Select a class time to join

10:00 AM MDT.
2:00 PM MDT.

**Newly Added

Bonus Class


Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins

GIS Rest Services & Street Level Imagery

  • Explanation of rest service and required components.
  • Explanation of how updates occur (client to iWorQ and iWorQ to client).
  • Visual demonstration on iWorQ map with points, lines, and symbology.
  • 360 Degree .jpg w/ asset collection

 

Select a class time to join
9:00 AM MDT.
1:00 PM MDT.

Need to un-enroll in a class?

Un-Enroll 

 click on your access link for the class.

 

On the class webinar screen,

select “ Manage Registration” up at the top.

 

From there, you will see some options to add the class to your calendar.

 

Scroll down to the bottom of the page and select “Cancel Registration.”.

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