Webinar Access & Guide information

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Webinar Start Guide

Attending the webinar is easy and can be done through your internet browser on any device.

(Google Chrome or Firefox is recommended).


Preparation

Run System Check

Before attending the webinar, please perform a quick system check to ensure an optimal experience.


Webinar Controls



Connect Audio:

Computer Volume iconDial in icon

Turn up your computer speakers or dial in for audio.

Dial-In information can be found by selecting the telephone icon on the top right of the webinar's screen.


Connect Audio in webinar. Dial in or use computer speakers

Use the Chat:

The chatroom is for attendees to interact with each other and our staff.




Get assistance

If you experience any technical issues, our experts are here to help.





Webinar Chat Room


Ask Questions

Add questions to the Q&A list. We will be answering your questions at the end of the presentation.




Upvote Questions

You can upvote other attendee's questions to show further interest in learning the answer to their question.


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Download Handouts

On the handouts tab you can view and download documents from the webinar.


Webinar Handouts Tab


View Full Screen

You can select the "Enter Full Screen" icon to enlarge the window.
Image
Webinar Emojis
Webinar Q&A Tab



On the handouts tab you can view and download documents from the webinar.

Minimize or Expand the Chat

Minimize chat


Update Google Chrome steps.

Open Webinar in Google Chrome

If you experience any issues, make sure you are viewing the webinar from a Google Chrome Browser, and make sure it's up to date.

You can check that by selecting the ellipses in the top right corner of the browser, hovering over "Help", and selecting "About Google Chrome."

From there it will indicate if it's up to date or not. If It's not up to date, you will see a button to update it and relaunch your open windows.


As a perk to enrolling, you will get early access to watch the unedited recordings on Friday, September 18th for any class you enrolled in.

You will be able to access recordings using the same personalized link(s) you received to join the live webinar.

Week 1

September, 14-17, 2026

Featuring Community Development Classes

Monday

September 14th, 2026

9 AM MDT

8 AM PT./ 11 AM ET.
NEW Community Development Enhancements + XworQ & Locate Me Safe

Discover the latest Community Development enhancements, get a sneak peek at Locate Me Safe, and learn how it improves field crew safety with real-time fleet location data inside iWorQ. You'll also get a glimpse of iWorQ AI tools (XworQ).

Join Webinar

10 AM MDT

9 AM PT./ 12 PM ET.

Permit Essentials

Fundamentals of permit management, from creating permits and processing inspections to managing fees, reports, letters, and applicant communications.

Join Webinar

1 PM MDT

12 PM PT./ 3 PM ET.

Customize Your System 
(Preferences, Configuration, Account Setup for Community Development Software)

Learn how to configure system preferences, account settings, and general setup options that support your agency's workflows.
Join Webinar

2 PM MDT

1 PM PT./ 4 PM ET.

Business Licensing

Create entities, issue licenses, manage renewals, generate certificates, and process submissions through the citizen portal.

Join Webinar

Tuesday

September 15th, 2026

9 AM MDT

8 AM PT./ 11 AM ET.

 Enterprise Features

Discover powerful enterprise tools including workflows, notifications, routing, reports, and automated text alerts for staff and contractors.

Join Webinar

10 AM MDT

9 AM PT./ 12 PM ET.

Code Enforcement

Create and manage code enforcement cases, track violations, schedule activities, document findings, collect fees, and communicate with property owners.
Join Webinar

1 PM MDT

12 PM PT./ 3 PM ET.

Standalone Map & Property Tab

Explore property data using map layers, OpenStreetMap search, restriction tools, and the Property Tab to quickly access location information.

Join Webinar

2 PM MDT

1 PM PT./ 4 PM ET.

Permit Inspections & Routing

Navigating the inspection dashboard, setting your defaults (Calender and dashboard), completing an inspection, automatic email notification options, processing an online request, inspection routing map

Join Webinar

Wednesday

September 16th, 2026

9 AM MDT

8 AM PT./ 11 AM ET.

Animal Licensing

Manage animal records, issue licenses, process renewals, generate notices, accept online submissions, and track compliance.

Join Webinar

10 AM MDT

9 AM PT./ 12 PM ET.

Fire Inspections

Create a location, creating inspection types, Linking inspections to devices and locations, provider and portal access, generating letters and invoices

Join Webinar

1 PM MDT

12 PM PT./ 3 PM ET.

Permits Advanced + XWorQ Smart Permit File Assistant

Explore advanced permitting workflows and see how the XworQ Smart Permit File Assistant can help staff quickly locate, summarize, and extract information from permit documents.

Join Webinar

2 PM MDT

1 PM PT./ 4 PM ET.

New Planning & Zoning Interface

Learn how to manage planning and zoning projects, coordinate reviews and inspections, track public notifications, and streamline meetings from submission to approval.
Join Webinar

Thursday

September 17th, 2026

9 AM MDT

8 AM PT./ 11 AM ET.

TextMyGov & Smart XEO

TextMyGov boosts citizen engagement with smart texting and learn how Smart XEO improves resident interactions with a secure AI search bar that delivers answers directly from your website. Instead of returning a list of webpages, Smart XEO helps residents quickly find answers, forms, departments, and next steps.

Join Webinar

10 AM MDT

9 AM PT./ 12 PM ET.

Rental Licensing

Create a location, Adding licenses to a location, Portal Access for Contacts, Generating letters, managing and sending renewals.

Join Webinar

1 PM MDT.

12 PM Pacific . / 3 PM Eastern

Guest Speaker

Length: 45- Minutes

1 PM MDT

12 PM PT./ 3 PM ET.

Guest Speaker: Client Insights with Hanover Borough , PA

Learn how Chris Miller and Lisa Graham-Herrick from Hanover Borough used iWorQ to improve public safety, efficiency, and accountability.

Join Webinar

2 PM MDT

1 PM PT./ 4 PM ET.

Advanced Licensing 

Citzen Portal, How to process a License Application, How to Process an online Renewal

Join Webinar

AI Special Feature

Featuring XWorQ AI for Local Gov

Tuesday

September 22, 2026

10 AM MDT

9 AM PT./ 12 PM ET.

XworQ AI in Action!

In this 30-minute special, learn about iWorQ's AI tools and how they help local governments work faster, smarter, and better.

Join Webinar

Week 2

October, 5-8, 2026

Featuring Public Works Classes

Monday

October 5th, 2026

9 AM MDT

8 AM PT./ 11 AM ET.

NEW Public Works Enhancements + XworQ & Locate Me Safe

Explore the latest Public Works enhancements while getting a preview of new Locate Me Safe and  XworQ AI tools.

10 AM MDT

9 AM PT./ 12 PM ET.

Work Management Essentials

Creating Work Orders & Adding Details, Inventory, Reccurring Work Schedules

1 PM MDT

12 PM PT./ 3 PM ET.

Customize Your System (Preferences, Configuration, Account Setup for Public Works Software)

Learn how to configure system preferences, account settings, and general setup options that support your agency's workflows.

2 PM MDT

1 PM PT./ 4 PM ET.

Asset Management Basics

Create and manage assets, track maintenance history, inspections, link work orders to assets, use map-based asset tools

Tuesday

October 6th, 2026

9 AM MDT

8 AM PT./ 11 AM ET.

Public Work Reports
- Creating & Scheduling Reports

 Build and customize reports, use groups and calculated fields, save and edit reports, export results, create scheduled reports, and automate report delivery.

10 AM MDT

9 AM PT./ 12 PM ET.

Fleet Management Essentials

 Create and manage vehicle records, schedule maintenance, process fleet work orders, track parts and inventory, and monitor vehicle lifecycle costs and Replacemend Rating.

1 PM MDT

12 PM PT./ 3 PM ET.

Importance of Secure AI for Local Gov.

Learn how local government agencies can safely leverage AI while protecting sensitive data, maintaining compliance, and keeping information within a secure environment.

2 PM MDT

1 PM PT./ 4 PM ET.

Cross Connections

Create and manage locations and assemblies, testing providers and licensing, record assembly tests, inspections, and device repairs, sending notices.



Wednesday

October 7th, 2026

9 AM MDT

8 AM PT./ 11 AM ET.

Work Management Advanced

Mobile work order forms,  and using the map.

10 AM MDT

9 AM PT./ 12 PM ET.

Stormwater Management

 Create and map stormwater assets, link and track infrastructure, track maintenance and inspections, manage stormwater work orders, and monitor assets through maps.

1 PM MDT

12 PM PT./ 3 PM ET.

Fleet Advanced / Trip Inspections 

 Evaluate fleet replacement needs, track vehicle condition and lifecycle costs, manage fuel records, create trip inspection forms, and process inspection results.

2 PM MDT

1 PM PT./ 4 PM ET.

Facility Management Essentials

 Create and manage facilities and building assets, process facility requests, convert requests to work orders, track maintenance and inspections.



Thursday

October 8th, 2026

9 AM MDT

8 AM PT./ 11 AM ET.

TextMyGov + iWorQ Integration for Public Works

-Boost citizen engagement with smart texting and learn how you can streamline reported issues from TextMyGov directly into iWorQ's Citizen Engagement Software.
-Improve resident interactions with the Smart XEO AI search bar that delivers answers directly from your website. Instead of returning a list of webpages, Smart XEO helps residents quickly find answers, forms, departments, and next steps.

10 AM MDT

9 AM PT./ 12 PM ET.

Citizen Engagement

 Create and manage citizen request forms, receive and track submissions, communicate status updates, map and analyze requests, export requests to work orders.

1 PM MDT.

12 PM Pacific . / 3 PM Eastern

Guest Speaker/Client Insights

Length: 45- Minutes

1 PM MDT

12 PM PT./ 3 PM ET.

GIS Rest Services / Street-Level-Imagery

 View and analyze street-level imagery, track and map assets, integrate GIS REST service layers, manage sign inventory and locations, utilize real-time map updates, and generate asset reports.

2 PM MDT

1 PM PT./ 4 PM ET.

Pavement & Sign Management

Length: 1 hour

Manage sign and pavement inventories, track inspections and condition ratings, schedule treatments and maintenance, create work orders, utilize GIS mapping tools, and support budgeting and long-term asset planning.

The Summit has ended.

Webinar Recordings

How to watch previously recorded webinars:

  • Login to iworq.net,
  • Click on your name (top right side of the screen)
  • Select “tutorials(from the drop-down menu)
  • Select “Webinars

Webinar Email Screenshot

Additionally, once we go through The webinar recordings will be posted on iworq.net in 6-8 weeks.


2021 Summit Prizes

Win a lenovo tablet or
$100 Gift Card!

Community Development Giveaway

If you checked to be entered in to win prizes on your registration, you will automatically be entered in the drawing once.

Gain Additional Entries

Winners will be drawn next week.

**All entries must be submitted by 5:00 p.m. on October 10th, 2025.**

Users can only win once. If your name is drawn for one prize, you will not be eligible to win another prize.

Good luck!

After the Conference has ended, we will collect all entries. Entries will be uploaded into a generator to randomly select the winners. We will contact the winners by phone and email to verify prize acceptance. If we are unable to verify acceptance within 72 business hours, a new winner will be drawn. Once the winners are all verified, we will announce it in an email.



Need to un-enroll in a class?

Un-Enroll 

 click on your access link for the class.

 

On the class webinar screen,

select “ Manage Registration” up at the top.

 

From there, you will see some options to add the class to your calendar.

 

Scroll down to the bottom of the page and select “Cancel Registration.”.

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