Newly added bonus classes to supercharge your learning experiance

8 New Summit Classes to Supercharge Your Learning Experience

Marketing PersoniWorQ News


Experience more at the iWorQ Summit User Conference. In addition to our daily webinar classes, we just dropped 8 add-on bonus classes for you to learn even more ways to streamline your agency’s processes!

Bonus add-on classes will run on select days at 9:00 AM and 1:00 PM MST for 45 minutes each.


Newly Added Bonus Classes:

Community  Development Week

  • Tues, Aug 17th | Rental licensing
  • Wed, Aug 18th | TextMyGov for Community Development
  • Thurs, Aug 19th | Permits Advanced

Public Works week

  • Mon, Aug 23rd | Asset Mgmt. What’s New
  • Tues, Aug 24th | Facility Management
  • Wed, Aug 25th | TextMyGov for Public Works
  • Thurs, Aug 26th | Sewer/Water Management
  • Friday, Aug 27th | Stormwater Management



What are you waiting for?!

Register for our free online user conference today! 

Register now to take advantage of the pre-enrollment easy class selection! This allows you to select all your classes at once without filling out multiple forms.

Pre-Enrollment will be available until August 11th. After that, you will still be able to enroll in classes directly by individually signing up for each one separately.

Register Now
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Add classes to your registration with our change request form.




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View the Complete Class schedule

Week 1 | Community Development

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 16th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Permit Management Basics

  • Creating a permit from different sources
  • Configuring templates
  • Adding property to a permit
  • Adding fees/payments to a permit
  • Inspections/plan reviews/ uploads/ notes
  • Letters

Tuesday

August 17th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Permits / Inspections 

  • Adding inspections on a permit
  • Inspection Dashboard
  • Requesting Inspections through the Portal Home
  • Video Inspections
  • Permit reporting

Newly Added

(Bonus class)

Tuesday, August 17th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Rental Licensing 

  • Utilize iWorQ’s customizable fields to track owner information for rental properties
  • Adding additional contacts, like management agencies
  • Adding the license and setting the expire date
  • Attaching properties and additional properties to a single entity
  • Scheduling inspections for rentals
  • Renewing the properties each year

Wednesday

August 18th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Citizen Portal Home 

  • Adding details to the Portal Home Page
  • Creating web forms
  • Requiring information to be entered on web forms
  • Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
  • Requesting Inspections, sending messages, uploading additional files
  • Examples of Customer Portal Home Pages

Newly Added

(Bonus class)

Wednesday, August 18th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

TextMyGov

  • Automated responses give you a 24/7 operator
  • Turn texts into work orders or code cases
  • Notify your citizens of emergencies and non-emergencies
  • FOIA Compliance
  • Log History

Thursday

August 19th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

License Management

  • Creating an entity
  • Attaching a property
  • Attaching a license
  • Adding fees
  • Processing payments
  • Issuing licenses
  • Sending reminder letters
  • Adding additional contacts
  • Tracking yearly inspections
  • Renewal process
  • Creating reports In License Management

Newly Added

(Bonus class)

Thursday, August 19th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Permits Advanced
This class will go through the process of when a permit is submitted how to add your workflow to the permit and go through the whole process of reviews, payments, issuance, and inspections.

  • Applying a Template to an existing Permit
  • Scheduling out Plan Reviews
  • Assessing fees and accepting payments/online payments
  • Issuing the permit, printing the letter
  • Scheduling inspections

Friday

August 20th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Code Enforcement Basics

  • Creating a case from different sources
  • Adding property to the case
  • Adding violations to case
  • Adding Activities
  • Activity Dashboard
  • Uploading images and files to a case

Week 2 | Public Works

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 23rd


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Work Management 

  • Dashboard and Preferences
  • Customizing WO & work type
  • Creating new WOs
  • Tracking Details & Costs
  • Saved Searches & Reporting

Newly Added

(Bonus class)

Monday, August 23rd

Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

What's New in Asset Management 

  • Map Navigation
  • Asset Activity Options (Work Order, Maintenance, Inspection)
  • Map Based Reporting

Tuesday

August 24th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Asset Management

  • Explain versatility of asset management
  • Customizing asset types/fields
  • Creating new assets
  • Parent to child relationship
  • Mapping assets
  • Adding WO’s and WO schedules.

Newly Added

(Bonus class)

Tuesday, August 24th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Facility Management 

  • Map Navigation
  • Asset Activity Options (Work Order, Maintenance, Inspection)
  • Map Based Reporting

Wednesday

August 25th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

Fleet Management

  • Dashboard and Preferences
  • Customizing vehicle information and maintenance types
  • Adding maintenance
  • Tracking details and costs
  • Inventory
  • Vehicle replacement rating

Newly Added

(Bonus class)

Wednesday, August 25th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

TextMyGov

  • Automated responses give you a 24/7 operator
  • Turn texts into work orders
  • Notify your citizens of emergencies and non-emergencies
  • FOIA Compliance
  • Log History

Thursday

August 26th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

GIS & Rest Services

  • Explanation of rest service and required components.
  • Explanation of how updates occur (client to iWorQ and iWorQ to client).
  • Visual demonstration on iWorQ map with points, lines, and symbiology.

Newly Added

(Bonus class)

Thursday, August 26th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Sewer/Water System Management 

  • Scheduling Inspections
  • Scheduling routine maintenance
  • Reporting

Friday

August 27th


Live Webinar at
10AM & 2PM MST.
Length: 1 hour

MX7 Camera/ Street Level Imagery

  • 360 Degree .jpg w/ asset collection

Newly Added

(Bonus class)

Friday, August 27th


Live Webinar at
9AM & 1PM MST.
Length:45 mins. 

Stormwater Management 

  • Map Navigation
  • Asset Activity Options (Work Order, Maintenance, Inspection)
  • Map Based Reporting
Register Now