When done intentionally, AI can revolutionize outdated municipal processes, letting public servants spend more time on meaningful projects. Without careful governance, implementing AI into a municipal agency can cause major security risks and lead to a discouraged workforce. Here are 10 steps to responsibly educate and empower municipal agencies as they implement this new technology:
Mark your calendar: the 2026 iWorQ User Conference dates have been confirmed. The iWorQ User Conference is a free, customer-exclusive online event featuring live webinar classes designed for iWorQ software users. Each session is led by iWorQ experts. This annual event brings municipalities and counties across the United States and Canada together to learn practical skills, explore product enhancements, and …
iWorQ News / BLOG POSTED: April 15, 2026 Multiply Gov Team Efficiency-Work X times Faster X Smarter X BetterLocal governments handle massive amounts of data on a daily basis. Finding specific details in files takes up valuable staff time and prevents them from completing high-value tasks that move communities forward. We have built a solution to help local gov teams achieve more. …
Learn how Knott County recovered denied FEMA funding and improved disaster documentation after repeated floods using iWorQ’s centralized system.
iWorQ is excited to celebrate its 25th anniversary – a milestone made possible by the incredible communities that we serve. For a quarter of a century, we’ve had the privilege of partnering with hundreds of local governments across the nation, providing software solutions that empower them to simplify daily tasks, streamline operations, and strengthen the way they serve their communities. …
Learn how The City of Monte Vista cut reporting time and improved grant documentation accuracy with iWorQ’s centralized public works management tools.
We are pleased to announce that iWorQ Systems has once again earned a spot on the 2026 GovTech100 list. This marks its fourth consecutive year for iWorQ to be listed on this prestigious roster. This renowned list is published annually by Government Technology and celebrates the top 100 U.S. companies making an impact in state and local government agencies through technology. …
iWorQ Systems achieved a world-class NPS score of 82. See how this SaaS company sets a new standard for customer satisfaction in government software.
The Town of Pima faced significant challenges in managing business licenses due to outdated paper-based processes. Administrative Assistant Becki Daley took these challenges head-on and revolutionized the Town’s processes with iWorQ’s Business License Management Software.
Agencies from across the country gathered virtually to explore the latest innovations in community development software at iWorQ’s Summit.
Over four days, attendees learned how iWorQ continues to offer smarter tools, better integrations, and more intuitive workflows to help agencies serve their communities more effectively.
