The Town of Pima faced significant challenges in managing business licenses due to outdated paper-based processes. Administrative Assistant Becki Daley took these challenges head-on and revolutionized the Town’s processes with iWorQ’s Business License Management Software.
Agencies from across the country gathered virtually to explore the latest innovations in community development software at iWorQ’s Summit.
Over four days, attendees learned how iWorQ continues to offer smarter tools, better integrations, and more intuitive workflows to help agencies serve their communities more effectively.
Local governments are committed to serving the public, and citizens desire quick, clear communication. For many years, 311 calls have been a popular tool for facilitating this communication, but is there a more effective method? This article will discuss 1) what 311 calls are, 2) their disadvantages, and 3) how iWorQ offers a smarter solution. What Are 311 Calls?311 is …
Accessibility, autonomy, and ease now describe the norms and expectations of customers. Today’s citizens and contractors expect the same instant, self-service convenience from their government as they do from Amazon or Starbucks. This is the new Citizen Experience (CX). Adapting to meet these expectations has never been more important for agencies.
See how a one-man building department in Butler Township saved time on filing and doubled time in the field with iWorQ.
Every 23 seconds, a fire department responds to a fire-related emergency in the United States. Many emergencies can be avoided by following fire codes. Municipalities, fire marshals, and inspectors routinely perform fire inspections to ensure compliance and prevent these emergencies.
If your team is buried under work orders, struggling with outdated inventory logs, or spending hours chasing down maintenance records, you’re not alone.
These are common challenges for facility managers. But the right facility management tool can streamline your operations, reduce costs, and bring your team back in control.
April is National County Government Month! It provides an excellent opportunity to step back and recognize all our counties do for us and how it benefits our daily lives. This article will discuss 1) the essential services counties provide, 2) fun ways to celebrate National County Government Month, and 3) success stories of counties using iWorQ’s software solutions to serve …
Have you ever lost an important document when you needed it most? Imagine that happening with fire inspection records. Such an incident could lead to legal liability and a loss of the public’s trust. Fire inspection software eliminates these headaches by keeping everything organized, automated, and accessible in one place. This guide will explain 1) what fire inspection software is, …
Managing permits is a critical process for local community development departments. However, relying on outdated manual processes for permit handling often leads to inefficiencies, delays, and errors. Transitioning to digital permit management software not only solves these challenges but also brings a host of benefits. Here’s why you should consider making the shift. 3 Ways Traditional Permit Management Falls ShortTraditional …
