2026 Summit Guest Speaker Webinar

September 17, 2026
2026 guest speaker on public safety

Join Our Special Guest at the iWorQ Summit User Conference.

Learn how Hanover Borough used iWorQ to improve public safety, increase efficiency, strengthen accountability, and transform community development operations.


We're thrilled to welcome our special guest speaker at this year's iWorQ Summit User Conference!

Join us for a exclusive webinar,
live on Thursday, September 17th at 1 PM MDT. (12 PM PT/3 PM ET.).
Featuring: Chris Miller & Lisa Graham-Herrick for the Hanover Borough, who will share her experience with iWorQ.


Join Chris Miller and Lisa Graham-Herrick from Hanover Borough as they share how their organization transformed permitting, code enforcement, rental registration, zoning, vacant property tracking, life safety programs, and mobile food vendor management using iWorQ.

You'll hear first-hand how their team improved public safety, reduced administrative workload, increased rental registration compliance, connected information across departments, and worked alongside iWorQ to build workflows tailored to their community's unique needs.

The session will explore the journey from what Chris calls the "battle years" to today, where Hanover Borough utilizes iWorQ as a connected platform supporting Community Development operations, property management, and public safety initiatives.

This is a unique opportunity to learn directly from fellow iWorQ users, ask questions, and discover practical ideas you can bring back to your own organization.


About the Speakers

Chris Miller

Chief Code Enforcement Officer

With more than 40 years of public safety experience, Chris Miller brings a practical, results-driven approach to local government operations. Before joining Hanover Borough, he successfully implemented iWorQ at another municipality and immediately saw opportunities to expand and optimize its use within Hanover. His leadership has helped transform code enforcement into a connected digital ecosystem that supports both efficiency and public safety


Lisa Graham-Herrick

Rental Registration Coordinator & Code Enforcement Officer
Lisa has played an instrumental role in the growth and evolution of Hanover Borough's use of iWorQ. Known for her hands-on approach and problem-solving mindset, she has helped develop rental registration, vacant property tracking, and code enforcement workflows that improve efficiency, accountability, and long-term record management throughout the organization.


Webinar Details + Info 

Hear from Chris & Lisa firsthand as they share their story and then answers questions from the audience at the end of this live webinar.


Date: Thursday, September 17th, 2026. 
Time: 1:00 PM MDT. (12:00 PM PT. /3:00 PM ET.)
Duration: 45 minutes.
Cost: Free for iWorQ customers 
Format: Live webinar with Q&A session


This customer exclusive can be accessed by logging into iWorQ and going to the bulletin board.

Class Schedule

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