Cut 311 Calls and Improve Citizen Satisfaction with Smart Software

Local governments are committed to serving the public, and citizens desire quick, clear communication. For many years, 311 calls have been a popular tool for facilitating this communication, but is there a more effective method? This article will discuss 1) what 311 calls are, 2) their disadvantages, and 3) how iWorQ offers a smarter solution. What Are 311 Calls?311 is …

2025 User Conference Registration Now Open

2025 iWorQ User Conference Registration and Class Schedule

Join Us for the 2025 iWorQ Summit User Conference!  Registration is now officially open for the 2025 iWorQ User Conference, and the class schedule is available for viewing! This-exclusive webinar series is designed to help iWorQ users master the software, learn tips and tricks to simplify day-to-day tasks, and make the most out of their applications. The iWorQ User Conference …

Chat message showing tutorials. Large text displays "Smarter Software Tutorials with iWorQ AI"

Smarter Software Tutorials with iWorQ AI

iWorQ is excited to announce the expansion of iWorQ AI to tutorials. We’re dedicated to putting our users first by offering unlimited support and are constantly implementing meaningful solutions into our software to make day-to-day easier for users. Building on the success and popularity of iWorQ AI’s initial release for permit files, we’re proud to take iWorQ AI a step …

Make Payments Easier for your Community

Citizen Convenience Matters: Providing citizens with the right payment options is more than a convenience. For local governments, citizen satisfaction is crucial.  Easy, secure, and flexible payment processes build trust with residents, while ensuring agencies can collect fees efficiently without creating additional work for staff. Whether it involves paying for permits, resolving code violations, or renewing licenses, citizens need clear …

2025 User Conference Dates

2025 iWorQ User Conference Dates Announced

We’re excited to announce the dates for iWorQ’s Annual User Conference!  The iWorQ User Conference, also known as iWorQ Summit, is an exclusive live online webinar series event held for iWorQ customers. This exclusive, FREE online event brings municipalities and counties across the United States and Canada together to connect, learn, and explore ways to streamline operations with iWorQ’s powerful …

iWorQ AI Logo with the text "Chat Assistant for Permit files". Chat conversation bubles shown on the right for finding the lot coverage, contractor info, and ordinances on document

iWorQ AI Beta –Chat Assistant for Permit Files

We’re excited to announce the launch of iWorQ AI (Beta) for Permit Management, an innovative AI-driven tool designed to change the way you interact with your uploaded files. The Beta version of iWorQ AI marks the initial step in our vision of incorporating powerful AI tools into iWorQ software.The Beta version of iWorQ AI  is now accessible for iWorQ’s Permit …