Summit Schedule

2020 Summit Class Schedule is Now Available

Marketing PersoniWorQ News

Join us for the Online User Conference, August, 17-28, 2020

We are pleased to announce that registration for the online user conference is now open, and the class schedule is available. Each day of the conference, we will host two classes: one at 10:00 AM MST and another at 2:00 PM MST.


Classes will run for 60 minutes. During the first 45 minutes, the class topic will be presented by an iWorQ professional. The remaining 15 minutes will be reserved to answer questions and announce prize winners.


  • The 1st week of the Summit will focus on our Community Development Software Suite.
  • The 2nd week will focus on our Public Works Software Suite. 

Check out the summary of the class schedule below


Register now and pre-enroll in classes.

When registering for iWorQ Summit, you will have the option to pre-enroll in classes. This will reserve your spot and make it easy to sign up for everything without having to fill out multiple forms for each class. 


If you are unsure of which classes you want to attend, you will still be able to sign up for additional classes after registration. However, pre-enrolling in classes early will allow you to reserve your spot for each class. We will send out a final class enrollment confirmation two weeks before the conference to verify your attendance plans for each class. 


Customers that plan on joining the classes with a group will want to register each user separately. This will allow us to customize the conference to each user and enable each individual to be entered in for prize drawings.


What are you waiting for?!

Register for our free online user conference today!

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Summit Class Schedule

Week 1 | Community Development

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 17th


Live Webinar at
10:00 AM and 2:00 PM MST.

Permit Management Basics

  • Creating a Permit from different sources
  • Templates 
  • Adding property to a permit
  • Adding fees/payments to a Permit
  • Inspections/Plan Reviews/ Uploads/ Notes
  • Letters

Tuesday

August 18th


Live Webinar at
10:00 AM and 2:00 PM MST.

Permits-Portal Home 

  • Setting up Portal Home: Portal Home page layout, Online applications, Online Permit Search
  • Example of submitting an online Permit, attaching upload, requesting inspection, and chatting with agency

Wednesday

August 18th


Live Webinar at
10:00 AM and 2:00 PM MST.

Permits / Inspections 

  • Adding inspections on a Permit
  • Inspection Dashboard
  • Requesting Inspections through Portal Home
  • Video Inspections
  • Permit Reporting

Newly Added


(Bonus 45-minute class)


Wednesday, August 18th


Live Webinar at
9:00 AM and 1:00 PM MST.

License Management 

  • Creating an Entity
  • Attaching Property
  • Attaching A license
  • Adding fees
  • Processing Payments
  • issuing licenses
  • sending reminder letters
  • Adding additional Contacts
  • Tracking yearly inspections
  • Renewal Process
  • Creating Reports in License Management

Thursday

August 20th


Live Webinar at
10:00 AM and 2:00 PM MST.

Code Enforcement Basics

  • Creating a case from different sources
  • Adding property to the case
  • Adding violations to case
  • Adding Activities
  • Activity Dashboard
  • Uploading images and files to a case

Friday

August 21st


Live Webinar at
10:00 AM and 2:00 PM MST.

Code Enforcement / Portal Home

  • Setting up Portal Home
  • Example of submitting a case online and searching for the case status
  • Reports

Week 2 | Public Works

Live webinar classes every day at 10:00 AM & 2:00 PM MST.


Monday

August 24th


Live Webinar at
10:00 AM and 2:00 PM MST.

Work Management / Citizen Engagement 

  • Dashboard and Preferences
  • Customizing WO & Work type
  • Creating New WOs
  • Tracking Details & Costs
  • Saved Searches & Reporting
  • Citizen Engagement thru TextMyGov

Tuesday

August 25th


Live Webinar at
10:00 AM and 2:00 PM MST.

Asset Management

  • Explain versatility of asset management
  • Customizing asset types/fields
  • Creating new assets
  • Parent to Child relationship
  • Mapping assets
  • Adding WO’s and WO schedules

Wednesday

August 26th


Live Webinar at
10:00 AM and 2:00 PM MST.

Fleet Management

  • Dashboard and Preferences
  • Customizing vehicle information and maintenance types
  • Adding maintenance
  • Tracking details and costs
  • Inventory
  • Vehicle Replacement Rating

Newly Added


(Bonus 45-minute class)


Wednesday, August 26th


Live Webinar at
9:00 AM and 1:00 PM MST.

TextMyGov

Use smart texting to instantly answer citizen's questions and allow citizens to easily report issues 24/7.

  • Introduction to TextMyGov
  • Dashboard and Recent/unrecognized texts
  • One response words
  • Flows and reporting for citizens/ online widget for website
  • Notification groups

Thursday

August 27th


Live Webinar at
10:00 AM and 2:00 PM MST.

GIS & Rest Services

  • Explanation of rest service and required components.
  • Explanation of how updates occur (client to iWorQ and iWorQ to client).
  • Visual demonstration on iWorQ map with points, lines, and symbology.

Friday

August 28th


Live Webinar at
10:00 AM and 2:00 PM MST.

MX7 Camera/ Street Level Imagery

  • 360 Degree .jpg w/ asset collection