Learn even more at the iWorQ Summit User conference with 10 bonus classes! These classes are in addition to our daily webinar classes, providing more opportunities to learn how to streamline your agency’s processes.
The newly added bonus classes will be held each day of the User Conference at
9:00 AM MDT. (8AM Pacific/ 11AM Eastern), and at 1:00 PM MDT. (12PM Pacific/ 3PM Eastern)
Each class will run for 45-minutes each.
Newly Added Bonus Classes:
Community Development Classes.
Week 1 | August 21-25,2023- Mon, August 21st | ComDev New Features
- Tue, August 22nd | WorkFlow& Notifications
- Wed, August 23rd | Licensing Advanced
- Thurs, August 24th | TextMyGov for Community Development
- Fri, August 25th | Guest Speaker
Public Works Classes.
Week 2 | October 16-20, 2023- Mon, October 16th | PW New Features/ Mobile Work Order Forms
- Tue, October 17th | Pavement Management
- Wed, October 18th | TextMyGov for Public Works
- Thurs, October 19th | Fleet Advanced/Trip Inspections
- Fri, October 20th | GIS Rest/MX7 Camera
Check out the full schedule class schedule below
What are you waiting for?!
Reserve your spot and register for the Online User Conference today!
Register early to take advantage of pre-enrollment. The pre-enrollment makes it easy to sign up for all the classes you wish to attend without having to fill out a form for each class.
Pre-enrolling in classes is available during the registration process for a limited time. Pre-enrollment for Week 1 of the Summit will close on August 14, and will close for Week 2 of the Summit on October 9.
Already Registered?
Add classes to your registration with our change request form.
Summit Class Schedule
Week 1 | August 21-25, 2023
Featuring Community Development Classes
Mon
August 21
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Permit Management Basics
- Creating a Permit from different sources
- Templates
- Adding a property to a Permit.
- Adding fees/payments to a Permit.
- Inspections/Plan Reviews/ Uploads/ Notes.
- Letters.
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Community Development New Enhancements/Features
- Explore new product enhancements and learn how to use them to make your day to day tasks easier.
Tues
August 22
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Code Enforcement Basics
- Creating a case from different sources
- Adding property to the case
- Adding violations to case
- Adding Activities
- Activity Dashboard
- Uploading images and files to a case
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Workflow & Notifications
- Workflow (Permitting, code, licensing)
- Notifications (Permit)
- Scheduling Reports
Wed
August 23
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Permits / Inspections
- Adding inspections on a Permit
- Inspection Dashboard
- Requesting Inspections through Portal Home
- Video Inspections
- Permit Reporting
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
- Advanced Entity Lifecycle
- Portal Applications
- Portal Renewals
- Auto Renewals
- “Review” Renewal
- Letters vs Reports & Invoices vs Web Forms
Thurs
August 24
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
License Management
- Creating An Entity
- Attaching Property
- Attaching A License
- Adding Fees
- Processing Payments
- Issuing Licenses
- Sending Reminder Letters
- Adding Additional Contacts
- Tracking Yearly Inspections
- Renewal Process
- Creating Reports In License Management
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
TextMyGov for Community Development
- Use smart texting technology to simplify citizen communication and streamline community development processes with the iWorQ integration
Fri
August 25
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Citizen Portal Home
- Adding details to the Portal Home Page (show examples of what clients have put on their Portal Home page)
- Creating Web Forms (what Account Manager needs from clients to create Portal Home)
- Requiring information to be entered on web forms
- Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
- Requesting Inspections, Sending Messages, Uploading additional files
- Examples of Portal Homes
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Guest Speaker
- iWorQ interview with: Debbie Irvin, Code Enforcement Officer at the City of Greendale, MO
- Learn how iWorQ's Software has transformed her Agency
Week 2 | October,16-20, 2023
Featuring Public Works Classes
Mon
October 16
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Work Management
- Dashboard and Preferences
- Customizing WO & Work type
- Creating New WOs
- Tracking Details & Costs
- Saved Searches & Reporting
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Public Works New Enhancements & Features. Plus Mobile Work Order Forms
- Explore new product enhancements and learn how to use them to make your day to day tasks easier.
Tues
October 17
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Asset Management
- Explain versatility of asset management
- Customizing asset types/fields
- Creating new assets
- Parent to Child relationship
- Mapping assets
- Adding WO’s and WO schedules
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Pavement Management
- SHRP DISTRESS ASSESSMENT and integration
- Configurable Fields and Treatments (Text, Numeric, Lock up, Date)
- Pavement Mapping and ESRI GIS partnership
- Ad-Hoc Reporting
Wed
October 18
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Fleet Management
- Dashboard and Preferences
- Customizing vehicle information and maintenance types
- Adding maintenance
- Tracking details and costs
- Inventory
- Vehicle Replacement Rating
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
TextMyGov Smart Texting for Public Works
- -Use smart texting technology to simplify citizen communication and streamline public workst processes with the iWorQ integration
Thurs
October 19
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Facility Management
-
Buildings, Parks, Treatment Plants, Areas, etc.
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
Fleet Advanced / Trip Inspections
- Description coming soon
Fri
October 20
Live Webinar at
10 AM and 2 PM MDT.
Length: 1 hour
Cross Connection & Backflow Prevention
- Tracking locations, assemblies, contacts
- Sending out testing notices
- Online Portal for testers to submit results
**Newly Added
Bonus Class
Live Webinar at
9 AM and 1 PM MDT.
Length: 45 mins
GIS Rest Services & Street Level Imagery
- Explanation of rest service and required components.
- Explanation of how updates occur (client to iWorQ and iWorQ to client).
- Visual demonstration on iWorQ map with points, lines, and symbology.
- 360 Degree .jpg w/ asset collection