Experience more at the iWorQ Summit User Conference. In addition to our daily webinar classes, we just dropped 8 add-on bonus classes for you to learn even more ways to streamline your agency’s processes!
Bonus add-on classes will run on select days at 9:00 AM and 1:00 PM MST for 45 minutes each.
Newly Added Bonus Classes:
Community Development Week
- Tues, Aug 17th | Rental licensing
- Wed, Aug 18th | TextMyGov for Community Development
- Thurs, Aug 19th | Permits Advanced
Public Works week
- Mon, Aug 23rd | Asset Mgmt. What’s New
- Tues, Aug 24th | Facility Management
- Wed, Aug 25th | TextMyGov for Public Works
- Thurs, Aug 26th | Sewer/Water Management
- Friday, Aug 27th | Stormwater Management
What are you waiting for?!
Register for our free online user conference today!
Register now to take advantage of the pre-enrollment easy class selection! This allows you to select all your classes at once without filling out multiple forms.
Pre-Enrollment will be available until August 11th. After that, you will still be able to enroll in classes directly by individually signing up for each one separately.
Add classes to your registration with our change request form.
View the Complete Class schedule
Week 1 | Community Development
Live webinar classes every day at 10:00 AM & 2:00 PM MST.
Monday
August 16th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Permit Management Basics
- Creating a permit from different sources
- Configuring templates
- Adding property to a permit
- Adding fees/payments to a permit
- Inspections/plan reviews/ uploads/ notes
- Letters
Tuesday
August 17th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Permits / Inspections
- Adding inspections on a permit
- Inspection Dashboard
- Requesting Inspections through the Portal Home
- Video Inspections
- Permit reporting
Newly Added
(Bonus class)
Tuesday, August 17th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Rental Licensing
- Utilize iWorQ’s customizable fields to track owner information for rental properties
- Adding additional contacts, like management agencies
- Adding the license and setting the expire date
- Attaching properties and additional properties to a single entity
- Scheduling inspections for rentals
- Renewing the properties each year
Wednesday
August 18th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Citizen Portal Home
- Adding details to the Portal Home Page
- Creating web forms
- Requiring information to be entered on web forms
- Setting up the Contractor Portal and how the client can change what is viewed, who receives emails and features on the portal
- Requesting Inspections, sending messages, uploading additional files
- Examples of Customer Portal Home Pages
Newly Added
(Bonus class)
Wednesday, August 18th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
TextMyGov
- Automated responses give you a 24/7 operator
- Turn texts into work orders or code cases
- Notify your citizens of emergencies and non-emergencies
- FOIA Compliance
- Log History
Thursday
August 19th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
License Management
- Creating an entity
- Attaching a property
- Attaching a license
- Adding fees
- Processing payments
- Issuing licenses
- Sending reminder letters
- Adding additional contacts
- Tracking yearly inspections
- Renewal process
- Creating reports In License Management
Newly Added
(Bonus class)
Thursday, August 19th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Permits Advanced
This class will go through the process of when a permit is submitted how to add your workflow to the permit and go through the whole process of reviews, payments, issuance, and inspections.
- Applying a Template to an existing Permit
- Scheduling out Plan Reviews
- Assessing fees and accepting payments/online payments
- Issuing the permit, printing the letter
- Scheduling inspections
Friday
August 20th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Code Enforcement Basics
- Creating a case from different sources
- Adding property to the case
- Adding violations to case
- Adding Activities
- Activity Dashboard
- Uploading images and files to a case
Week 2 | Public Works
Live webinar classes every day at 10:00 AM & 2:00 PM MST.
Monday
August 23rd
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Work Management
- Dashboard and Preferences
- Customizing WO & work type
- Creating new WOs
- Tracking Details & Costs
- Saved Searches & Reporting
Newly Added
(Bonus class)
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
What's New in Asset Management
- Map Navigation
- Asset Activity Options (Work Order, Maintenance, Inspection)
- Map Based Reporting
Tuesday
August 24th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Asset Management
- Explain versatility of asset management
- Customizing asset types/fields
- Creating new assets
- Parent to child relationship
- Mapping assets
- Adding WO’s and WO schedules.
Newly Added
(Bonus class)
Tuesday, August 24th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Facility Management
- Map Navigation
- Asset Activity Options (Work Order, Maintenance, Inspection)
- Map Based Reporting
Wednesday
August 25th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
Fleet Management
- Dashboard and Preferences
- Customizing vehicle information and maintenance types
- Adding maintenance
- Tracking details and costs
- Inventory
- Vehicle replacement rating
Newly Added
(Bonus class)
Wednesday, August 25th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
TextMyGov
- Automated responses give you a 24/7 operator
- Turn texts into work orders
- Notify your citizens of emergencies and non-emergencies
- FOIA Compliance
- Log History
Thursday
August 26th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
GIS & Rest Services
- Explanation of rest service and required components.
- Explanation of how updates occur (client to iWorQ and iWorQ to client).
- Visual demonstration on iWorQ map with points, lines, and symbiology.
Newly Added
(Bonus class)
Thursday, August 26th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Sewer/Water System Management
- Scheduling Inspections
- Scheduling routine maintenance
- Reporting
Friday
August 27th
Live Webinar at
10AM & 2PM MST.
Length: 1 hour
MX7 Camera/ Street Level Imagery
- 360 Degree .jpg w/ asset collection
Newly Added
(Bonus class)
Friday, August 27th
Live Webinar at
9AM & 1PM MST.
Length:45 mins.
Stormwater Management
- Map Navigation
- Asset Activity Options (Work Order, Maintenance, Inspection)
- Map Based Reporting