How City of Durham reduced 311 calls with TextMyGov

How City of Durham Reduced 311 calls with TextMyGov

Aly Warnick iWorQ News

Durham, North Carolina is one of the largest cities in the state and has been utilizing the TextMyGov platform for nearly a year. TextMyGov is a smart texting service that residents can use to find city information. It can answer questions, direct users to city web pages, and even allow them to report issues. On top of that it can …